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Technical Support ( QPRO & Design)
Parsons Corporation
Multinational technology‑driven engineering and infrastructure firm serving government and private sectors.
Technical Support Specialist for QPRO systems and design workflow optimization.
Supporting the implementation of best practices in quality management and design processes.
Monitoring the performance of QPRO systems, identifying inefficiencies, and recommending improvements.
Maintaining and updating technical documentation, including user guides, system manuals, and design records.
Conducting quality checks on design deliverables to ensure accuracy, compliance, and alignment with project requirements.
Providing training and mentorship to team members on the use of QPRO systems and design tools.
Collaborating with project managers, engineers, and designers to resolve technical issues and ensure project deliverables are met.
Assisting design teams in preparing, reviewing, and optimizing design documents, drawings, and specifications.
Preparing reports on system performance, design workflows, and quality assurance activities.
Providing technical assistance for QPRO systems, including troubleshooting, system updates, and user support.
What you bring
autocad
revit
qpro
bsc civil
project management
problem solving
Ability to work collaboratively with multidisciplinary teams.
Knowledge of project management tools and methodologies.
Experience in quality management systems and standards.
Strong understanding of QPRO systems or similar quality management tools.
Bachelor’s degree in Civil Engineering, or a related field.
Excellent problem-solving and troubleshooting skills.
10 years of experience in technical support, design processes, or related roles, with a focus on infrastructure projects such as roads, drainage, utilities, and other civil works.
Proven ability to train and mentor team members on technical systems and tools.
Strong organizational skills and attention to detail.
Extensive familiarity with infrastructure and engineering design processes.
Proficiency in design software such as AutoCAD, Revit, or other relevant tools.
Strong written and verbal communication skills.
Experience in the Middle East or GCC region is highly desirable
The company was established in 1944 by Ralph M. Parsons in California.
$6 Billion Annual
Revenue Figure
The firm generates an average of $6 billion in annual revenue.
Free Space Shuttle Move
Notable Achievement
The company successfully transported the Space Shuttle Endeavour at no cost.
Over decades it expanded into oil, petrochemical, water and infrastructure projects across the US and globally.
It leverages digital tools such as AI platforms, utility data systems, and drone integration alongside traditional design and construction.
Parsons completed high‑profile projects like major bridge, tunnel, and transit works.
Specializing in transportation, energy, environmental remediation, urban development, industrial, and cybersecurity projects.
The firm has delivered hundreds of mega‑projects worldwide, including infrastructure in the Middle East and environmental cleanup contracts.
Culture + Values
Safety: We adeptly avoid risk through our high‑value technical and management solutions and a companywide, personal commitment to maintaining a safe and healthy culture and environment in all our offices and on each of our projects.
Quality: We’re on a never‑ending quest to improve our processes, services, and products. Our quality management systems ensure ISO 9001 compliance every time…
Integrity: Having integrity means that we remain transparent in our practices by openly communicating with each other, our customers, and stakeholders; that we prioritize the quality of every job; and that we do the right thing each time we’re faced with a tough decision.
Innovation: Through intensive research and development, partnerships, and rapid prototyping, we confidently provide inventive processes and unique solutions that offer unrivaled value to our customers.
Sustainability: We operate in accordance with best practices to deliver solutions while addressing environmental risk and minimizing our carbon footprint.
Environment + Sustainability
50% Reduction
Absolute Scope 1 & 2 GHG Emissions by 2030
Aims to reduce absolute Scope 1 and Scope 2 greenhouse gas emissions by 50% by 2030, referencing a 2019 base year.
100% Renewable
Electricity Sourcing by 2028
A commitment to sourcing 100% of electricity from renewable sources by 2028, having started from 0% in 2019.
90% Reduction
Absolute GHG Emissions by 2045
Long-term goal to reduce absolute Scope 1 and Scope 2 greenhouse gas emissions by 90% by 2045.
Net-Zero Goal
GHG Emissions by 2045
Comprehensive target to achieve net-zero greenhouse gas emissions across the entire value chain by 2045.
Purchased renewable energy certificates and reduced market-based Scope 2 emissions in 2023.
Achieved significant diversion of shredded paper and repurposed electronics in 2023.
Recycled or repurposed hardware units in Middle East offices in 2023.
Inclusion & Diversity
34% increase
Diversity Representation
The organization achieved a significant 34% increase in diversity representation across the enterprise in 2021.
33% increase
Women in Leadership
Women in leadership roles grew by 33% within the organization in 2021, reflecting progress in gender diversity.
50% diverse
Executive Leadership
The executive leadership team was 50% diverse and demonstrated a strong commitment to inclusion in early 2022.
100% score
Human Rights Campaign Index
The organization earned a perfect score of 100 on the Human Rights Campaign Corporate Equality Index for 2023–2024, highlighting its dedication to LGBTQ+ equality.
Created a DEI Council in 2017 to unify efforts around diversity and inclusion.
Supports Employee Business Resource Groups such as MILVET, HOLA, PRIDE Alliance, BELONG, PWR, SOAR, and FORCE to foster networking, mentorship, and professional development.
Recognized as one of Forbes' 2023 Best Employers for Diversity.
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