Your Guide to a Beautiful Roof
There are two primary roles for the Account Executive (AE): direct sales and customer service. The AE is responsible for managing the entire customer experience from start to finish, including generating new business, meeting with insurance adjusters, submitting job documentation, and coordinating with internal teams such as the Project Coordinator, Supplement, and Production departments. AEs are expected to upload signed contracts, photos, measurements, and all relevant notes into the CRM system immediately after appointments to ensure accuracy and support internal workflow.
They serve as the main point of contact for the customer, providing regular updates, explaining insurance paperwork, coordinating selections and upgrades, and collecting payments. The AE is accountable for delivering a seamless, high‑quality experience that meets Legacy’s service standards.
Legacy Restoration is the leader in residential home exterior renovation, offering a complete line of roofing, siding, windows, gutters and installation services. Our purpose, built on the foundation of our core values, is to improve the quality of life for our employees and customers through the pursuit of excellence. We offer career advancement, growth and leadership development opportunities. We are active members of the communities we serve through giving back and participating in volunteer activities.
Compensation ranges from $90,000 to $160,000 per year, with a base salary of $90,000 plus an uncapped commission structure. Legacy offers a comprehensive benefits package, including health, dental, and vision insurance, 401K with company match, vehicle allowance, paid time off, paid holidays, paid paternity leave, and other perks.
Your Expert Guide to Roofing in the Southeast At Southern Roofing and Renovation, we do more than repair and replace roofs, we provide a guided experience for homeowners and property managers from start to finish We serve residential homeowners and property owners of multi-family properties. Whether you're addressing storm damage or planning exterior improvements, our goal is to make the process easier while delivering exceptional results and peace of mind. Southern is known for our expertise, integrity, and unwavering commitment to quality. We believe that quality, trust and transparent communication are the cornerstones of every successful project. Our commitment goes beyond excellence, to serving our employees, our local communities and our customers. Recognized as one of the Top 100 Roofing Contractors in the U.S., we've earned awards for ethics, service excellence, and community involvement. But for us, the true measure of success is the lasting relationships we create—one home, one family, one community at a time. Let Southern be your trusted partner in building a better, stronger and more beautiful home exterior. Southern Roofing & Renovation, a Legacy Restoration Company, is based in Memphis, TN and serves 24 markets across the Southeast. With a commitment to quality craftsmanship and a five-star customer experience, Southern has become the trusted name in the Southeast roofing industry. The company offers a wide range of roofing services, including asphalt, tile and metal roofs, repairs, and maintenance. To learn more visit www.southernrnr.com.