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Junior IT Support Analyst
Clarke Energy
23d ago
Junior (1-3 years)
Full Time
Knowsley, England, United Kingdom
Office Full-Time
Company Size
1,285 Employees
Service Specialisms
Energy Solutions
Engineering
Maintenance
Consulting
Project Management
Turnkey Solutions
Design
Technical Services
Sector Specialisms
Energy
Renewable Gas
Combined Heat and Power
Biogas
Peaking Power Stations
Distributed Power Generation
Gas Engine Power Stations
Cogeneration
Role
What you would be doing
desktop support
it procurement
backup maintenance
deployment management
device administration
user support
rtAs a Junior IT Support Analyst, you’ll be the go-to person for resolving user issues, building and configuring devices, and ensuring our IT systems run efficiently. You’ll work closely with the wider IT team to deliver high-quality support across the Clarke Group, while gaining hands-on experience with hardware, software, and network infrastructur
- sonDiagnose and resolve desktop and laptop issues, including off-site repa
- cesSupport IT equipment purchasing during staff holid
- resEnsure backups of laptops, desktops, and personal folders are maintai
- nedMaintain and deploy Group Standard Operating Environments using Windows Deployment Ser
- elyAdminister and repair mobile communication devi
- ll:Provide responsive support to users via phone, email, and in per
- essManage new starter setups and leaver procedu
- cesSupport remote users with mobile connectivity and VPN acc
- ingUpdate and maintain the IT asset regis
What you bring
problem solving
microsoft cert
it degree
adaptability
pc hardware
communication
e.This role offers a unique blend of technical challenge, user interaction, and international exposure—perfect for someone eager to grow in a fast-paced environmen
Are you a tech-savvy problem solver with a passion for helping people and keeping systems running smoothly
mentDesirable Experie
- sureLogical problem-solving and decision-making sk
- lityFlexible, adaptable, and committed to continuous improve
- nce:Microsoft certification (e.g., MTA, MCP, or equival
- illsExcellent attention to detail and time manage
- ndlyAbility to stay calm and effective under pres
- mentWillingness to take initiative and responsibi
- nts:Degree in IT or a closely related sub
- lude:Competitive s
- ocusUnderstanding of PC builds, rebuilds, and configura
- etupStrong communication skills—clear, helpful, and user-frie
- terDocument IT processes and user guides clearly and accurat
- orkKeep workspaces clean, organised, and sec
- irsBuild, configure, and test workstations, laptops, and mobile devi
- tionFamiliarity with Microsoft products and PC hardware s
- jectMinimum 2 years’ experience on an IT Helpdesk with strong customer service f
- tionsReward and recognition sc
- verAssist with LAN, WAN, and VPN connectivity troubleshoot
?Clarke Energy is hiring a Junior IT Support Analyst to join our dynamic IT team, supporting users across the UK and internationally. Based in Knowsley, this is your opportunity to kick-start your IT career with a global engineering company driving the energy transition
ergy?We offer more than just a role—we provide a launchpad for your IT career in a company committed to innovation and sustainability. Our benefits inc
- vice)Holiday buy and sell s
- cheme7% company pension contrib
- tmentCareer development and progression opportun
- (EAP)Hybrid working op
- alary25 days annual leave plus bank holidays (with extended entitlement for long ser
- utionHealth care cash plan and life assu
- ranceCompany car allowance (where applic
- able)Employee Assistance Programme
- hemesDedicated training via our in-house certified training depar
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
Company
Overview
Founded in 1989
Company Origin
The company was born in Liverpool, marking the beginning of its journey from engine servicing to global gas-engine power plant provision.
27 Countries
Global Presence
The company operates across 27 countries, showcasing its extensive reach and commitment to diverse energy markets.
10 GW Capacity
Installed Capacity
The company boasts nearly 10 gigawatts of installed power plant capacity, highlighting its significant contribution to energy solutions.
Two Overhaul Centers
Maintenance Facilities
Runs two specialized overhaul centers outside Austria, ensuring robust support for its Jenbacher gas engines.
- The company expanded beyond the UK from the late 1990s, bringing Jenbacher gas engine solutions to markets from Australia to Africa.
- Acquired by Kohler Co in 2017, the business has since become a keystone in distributed and low-carbon energy under Rehulk.
- Typical projects include microgrids, biogas upgrading, battery-integrated peaking plants, CHP for hospitals, universities, and industry.
- The company engineers turnkey systems: covers design, EPC, installation, commissioning, and long-term service support.
- Safety – Health and safety is at the heart of everything we do.
- Customer focus – We put our customers first and work to deliver the best outcomes for them.
- Innovation – We embrace new ideas to provide the most efficient solutions.
- Sustainability – We strive to reduce environmental impact and support sustainable energy solutions.
- Collaboration – Working together and sharing expertise to achieve our goals.
- Integrity – We are honest and transparent in all our dealings.
2040
Net Zero Target
Committed to achieving net zero carbon emissions by this year.
- Committed to reducing the carbon footprint of their operations and services.
- Designs, installs, and maintains energy-efficient solutions to help customers reduce emissions.
- Prioritizes energy recovery systems and efficient gas engine technology to minimize environmental impact.
- Tracks and reports on sustainability initiatives, aiming to improve efficiency and reduce waste.
- Fosters an inclusive culture by encouraging diverse perspectives and ideas.
- Focuses on increasing female representation at all levels with clear targets.
- Promotes fair and equitable opportunities for career development and growth.
- Offers training and development programs to support an inclusive workplace.
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