Ensuring that only authorized individuals enter the building.
Assisting with resident packages and mail.
Greeting and responding to resident requests and inquires.
Managing multiple phone lines and directing them to the appropriate destination.
Addressing residents’ concerns in accordance with the company's customer service standards.
Requirements
yardi
highschool
customer service
communication
pressure
organization
Related experience as a concierge or a strong customer service background.
Knowledge of Yardi is a plus.
Having a gracious approach to all activities.
Highschool diploma or GED.
Strong written, verbal, and computer skills.
Ability to work under pressure.
Strong organizational skills, attention to detail, and excellent follow-through skills.
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Founded 1993
Company Formation Date
The year the company was established.
60 Properties
Shopping Centers & Developments
Number of shopping centers and mixed-use properties they manage.
85% Income
Revenue Source Breakdown
Percentage of income from metro D.C./Baltimore holdings, anchoring retail and neighborhood necessity services.
$250–270M
Annual Financial Overview
Annual revenue generated by the company.
Typical projects include community shopping centers anchored by grocery/pharmacy tenants, as well as mixed-use developments with office, retail, and residential components.
Notable developments include Twinbrook Quarter, a major mixed-use project combining supermarkets and residential units that has drawn regional attention.
Culture + Values
Integrity
Customer Focus
Community Engagement
Sustainability
Innovation
Environment + Sustainability
20% reduction
Energy Consumption Goal
Target to reduce energy consumption across the portfolio by 2025.
60% LEED Certified
Portfolio Standard
As of 2024, 60% of the portfolio meets LEED certification standards.
Invested $1 million in renewable energy projects; produced approx. 500,000 kWh clean energy in 2022
Achieved a 25% reduction in energy consumption across its properties compared to 2020 levels
No publicly disclosed carbon emissions data or formal net‑zero target available
Inclusion & Diversity
30% Women
Executive Committee Diversity
The executive committee demonstrates a gender distribution with 3 women and 7 men.
17% Women
Board Diversity
The board demonstrates a gender distribution with 2 women and 12 men.