Community Manager - Overture Fairview 55+

Description

• Assists the Regional Operations Manager with client/owner relationship, conducting community tours, providing updates and information about the community’s performance, and responding to owner requests as needed.
• Conducts daily community inspections and takes appropriate actions to ensure that the physical aspects of the community grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal.
• Meets targeted revenues by setting rent rates, ensuring rent and fees are collected and posted in a timely manner, making financial bank deposits, and preparing and reviewing monthly financial status reports.
• Conducts interactive Daily Huddles and meets regularly with team members to understand and assist in completion of their required responsibilities. Keeps them abreast of resident situations as necessary. Shares team goals and engages them to understand their role in helping the team in accomplishing them.
• Monitor social media advertising and reputation management accounts.
• Maintains confidentiality of pertinent personal information concerning residents and staff.
• Oversees the lease enforcement process by making periodic apartment inspections, following proper notice requirements, evicting residents, and imposing and collecting late fees and other charges as allowable and stated
• Gathers, analyzes, and interprets local market and economic trends that may impact the community, understands the competitive market set and implements short- and long-range marketing and leasing strategies to achieve the community’s occupancy and NOI goals.
• Promotes resident satisfaction and retention by building a strong community culture among and between residents and team members. Responds promptly to resident concerns, complaints, questions, and requests and takes appropriate action to resolve and address service issues.
• Supervises sales activities to achieve the community’s revenue and occupancy goals by conducting discovery process with prospects, conducting community tours and showing apartments homes when necessary. Drives daily activity through prospect visits and executes happy hour as great resident and prospect events.
• Represents the community and the company in the greater community including attendance at inside and outside events and activities and participates in outreach marketing efforts. Evening and weekend work may be required.
• Provides input into the development of budget(s) for the community by analyzing and evaluating financial statements, reviewing current and projected marketing information, and other operating trend data.
• Completes various accounting, financial, administrative, and other reports and performs other duties as assigned or as necessary.

Requirements

• Ability to recruit and oversee hiring, onboarding, and training and manages performance and professional development of team members in accordance with Company policies, values, and business practices.

Benefits

• 401(k) with Company Match up to 6% of pay after 6 months of service.
• Employee Assistance Program.
• Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.
• Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
• Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
• Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.
• Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
• Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
• Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
• 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
• For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
• Charitable giving program and benefits.

Training + Development

Interview process

Visa Sponsorship

Security clearance