Principal, Talent Development Business Partner

Company logo
American Water
Provides water and wastewater services to residential, commercial, and industrial customers.
Develops and implements enterprise talent development programs and strategies.
20 days ago ago
$81,120 - $115,960
Expert & Leadership (13+ years)
Full Time
Camden, NJ
Office Full-Time
Company Size
6,800 Employees
Service Specialisms
Water Treatment
Water Distribution
Environmental Services
Infrastructure Management
Water Resources Management
Sector Specialisms
Water Quality
Wastewater Service
Infrastructure
Water Treatment
Water Distribution
Water Testing and Analysis
Water Resources
Regulatory Compliance
Role
What you would be doing
program design
data analysis
change management
talent review
learning pathways
project oversight

Responsible for managing the development, implementation, and evaluation of programs that facilitate organizational effectiveness and talent/development across the enterprise.

This position will lead areas such as talent reviews, leadership and professional development programs, job rotation/ experiential learning programs and support areas such as employee experience, performance management, succession planning, and change management.

  • Providing guidance to fellow team members in support of leadership and talent/professional development programs.
  • Develops assessment devices, training programs, facilitates implementation of appropriate change management initiatives and review current development programs to ensure adherence to company goals.
  • Partners with specialists from other COEs to ensure talent development solutions are integrated across the business.
  • Supports additional talent development projects (e.g., assessments for development, team building activities, performance management, succession planning, , etc.) and partners with the business to identify needs, create solutions, and implement tools.
  • Performs data analyses using multiple methods including Excel to measure progress and ROI of employee experience and talent development strategies and programs.
  • Designs, develops, and implements leadership and talent development programs, content and learning solutions to broader business needs.
  • Conducts research on best practices in talent development, leadership, and professional development, and the future of work and provides recommendations around best practices and business application
  • Define success metrics and use data to evaluate impact, inform decisions, and continuously improve programs.
  • Oversees large-scale project plans and resources to address extensive talent development needs, working closely with management.
  • Partner with senior leaders and HR to diagnose organizational challenges and design integrated talent solutions.
  • Leads the design, development and implementation of talent development programs and policies (e.g., talent reviews, job rotation and other experiential learning programs, leadership and professional development programs, etc.)
  • Define critical skills needed for future success across the enterprise, create learning journeys and development pathways aligned with strategic priorities.
  • Manages and facilitates the implementation of appropriate change management and talent development activities throughout organizational transactions.
What you bring
project management
data analysis
instructional design
bachelor's degree
5+ years
interpersonal

Nimble learning

  • Experience in areas such as job analysis, performance management (e.g., performance appraisals, performance evaluation), talent reviews, succession planning
  • Familiar with a variety of the field’s concepts, practices and procedures
  • Experience with applied research methodologies and performing data analysis in a professional environment
  • Project and program management skills to include planning and execution, and manage projects with aggressive timeframes under some supervision
  • Interpersonal, facilitation, communication, and influencing skills
  • Working knowledge of adult learning theory, and instructional design methodology (ADDIE or 6D’s)
  • Requires a Bachelor’s degree in Industrial/Organizational, Organization Development, Human Resources Management or related field.
  • Relies on extensive and independent judgment to plan work, review results and accomplish goals
  • 5+ years’ experience
Benefits

American Water is also proud to offer employees learning opportunities and work experiences to grow professionally!

In addition to compensation, you will be offered a comprehensive benefits package including 401(k),Defined Contribution Plan, Employee Stock Purchase Plan, medical, prescription, dental and vision coverage, plus disability, paid time off, life insurance, voluntary benefits, health and wellness programs and much more!

  • Hybrid work schedule 3 days in the office 2 days offsite.
  • Indoor office environment.
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Since 1886
Year Established
The company was founded in this year, marking the beginning of its journey in water and wastewater services.
14M+ People
Serve Millions Daily
The company delivers water and wastewater services to over fourteen million people across the United States.
24 States
National Presence
The company operates and provides essential water services in a significant portion of the U.S., covering two dozen states.
130+ Years
Legacy of Excellence
With over a century of experience, the company has built a reputation as a leader in water systems and operations.
  • Provides vital water and wastewater services, ensuring communities have access to clean water.
  • Has a long history of managing water infrastructure in partnership with municipalities.
  • Recent projects include modernizing infrastructure, expanding service coverage, and improving water treatment facilities.
  • Known for innovation in water management, offering sustainable solutions to modern water challenges.
  • A trusted provider for residential, commercial, and industrial customers across the U.S.
Culture + Values
  • Safety first – safety is our top focus for every employee, customer and community we serve.
  • Trust, dignity & respect – being dependable, honest, transparent and accountable; ensuring everyone is acknowledged, heard and empowered to thrive.
  • One team – leveraging our size, scale and expertise to act as a cohesive team working towards a greater purpose.
  • Environmental leadership – delivering clean, safe, reliable and affordable services while acting as a trusted steward of our most precious resource.
  • High performance – committed to excellence in everything we do, executing to the best of our abilities and addressing issues quickly and transparently.
Environment + Sustainability
75% reduction
Injury Rate Improvement
The injury rate has been reduced by 75% since 2018, demonstrating a strong commitment to workplace safety.
20 billion kWh
Solar Energy Generation
Deployment of solar panels at six treatment facilities generates approximately 20 million kWh annually.
6.4 billion gallons
Water Saved
Leak-detection technology has prevented the loss of 6.4 billion gallons of water per day over five years.
≤1%
Affordable Water Bills
Average residential bills are capped at ≤1% of median household income, ensuring affordability.
  • Medium‑term GHG goal: reduce scope 1 and 2 emissions by 50% by 2035 from a 2020 baseline.
  • Long‑term GHG goal: achieve net zero scope 1 and 2 emissions by 2050.
  • Water delivery efficiency: by 2035, reduce water delivered per customer 15% vs 2015 baseline.
  • Water system resilience: by 2030, increase Utility Resilience Index by 10% vs 2020 baseline.
  • Drinking water quality compliance tied to employee compensation via Annual Performance Plan.
  • Infrastructure investment: billions annually, including $28–32 billion over ten years to modernize assets, boost resiliency, reduce leaks and enhance water quality.
  • In 2022, water‑line replacement rate was 136 years—well ahead of nearly 200‑year industry average.
Inclusion & Diversity
#11 Ranking
Forbes Best Employers for Diversity
Recognized as one of the top employers for diversity in the U.S.
4 Years
Consistently top-scoring utility in the Disability Equality Index.
2022 Pay Equity
Conducted a comprehensive pay equity analysis across the organization.
Four Consecutive Years
Included in the Bloomberg Gender Equality Index for four years.
  • Chief Inclusion Officer (dual-reporting to CEO & CHRO) leads ID&E strategic plan.
  • Inclusion & Diversity Advisory Council provides governance and guidance for ID&E efforts.
  • Four employee business resource groups launched: female empowerment; Black/African American; LGBTQ+; caregivers & disability.
  • Social-goal tracking includes % female and racial/ethnic diversity based on self-identification.
  • Annual Performance Plan includes Employee Diversity as performance metric.
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