Troubleshoot and perform maintenance on cleaning and restoration equipment, ensuring they are in proper working order.
Monitor and manage inventory levels for cleaning agents, tools, equipment, and materials.
Lead, mentor, and train junior technicians to ensure high-quality service and adherence to company standards.
Document the completion of work, including any unusual circumstances or issues that arose during the job.
Interact with clients to assess their needs, explain services, and offer recommendations for carpet cleaning or water damage restoration.
Manage scheduling and assign tasks to team members, ensuring all jobs are completed efficiently and on time.
Stay updated on OSHA regulations and ensure that safety standards are met at all times.
Maintain accurate records of service orders, job details, client information, and any follow-up required.
Supervise water damage restoration processes, including water extraction, drying, dehumidification, and mold remediation.
Ensure proper usage and storage of all equipment and chemicals, maintaining safety and environmental standards.
Ensure all treatments and services comply with industry standards and safety regulations.
Provide estimates and ensure that services are completed as quoted.
Handle customer concerns or complaints in a professional and effective manner.
Foster a positive and productive work environment.
Conduct regular safety audits of the team and the work environment.
Perform performance reviews and provide constructive feedback to staff.
Implement and follow up on corrective actions for any deficiencies in service or equipment performance.
Collaborate with office staff and management to ensure seamless operations and scheduling.
Order supplies as needed and coordinate with suppliers.
Maintain strong communication with clients throughout the process to ensure customer satisfaction.
Ensure all technicians are trained on proper safety protocols, including handling chemicals and water-damaged materials.
Prepare and review invoices and ensure that they are accurate and reflect the work completed.
Inspect completed work to ensure it meets company quality standards and client expectations.
Requirements
leadership
carpet cleaning
water restoration
mold remediation
iicrc
problem solving
Leadership: Strong leadership skills, with the ability to train and manage a team.
Technical Skills: Experience in carpet cleaning techniques, water restoration, mold remediation, and the operation of related machinery.
Problem Solving: Ability to troubleshoot and resolve issues that arise on-site.
Customer Service: Excellent communication and interpersonal skills for interacting with clients.
Certifications: Industry certifications, such as IICRC (Institute of Inspection, Cleaning and Restoration Certification), may be required or highly beneficial.
Physical Stamina: The role may involve physical labor, such as lifting heavy equipment, moving furniture, and working in challenging environments.
Organizational Skills: Ability to manage multiple jobs, schedules, and administrative tasks effectively.
Benefits
Flexible schedule
Health insurance
Free uniforms
Profit sharing
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Over 100 Territories
Franchise Expansion
Awarded over 100 territories across the U.S.
58 Locations
Operating Presence
Operates 58 locations by 2025.
4,000 Reviews
Customer Feedback
Received over 4,000 five-star reviews.
10,000 Homes
Services Provided
Served over 10,000 homes with eco-friendly cleaning methods.
Began as a niche carpet and floor cleaning operation and grew into a full-service restoration company.
Combines routine cleaning with emergency water damage, mold mitigation, and odor removal, offering both immediate and long-term solutions.
Typical projects include flood response in homes and businesses, deep carpet cleaning, and hardwood floor restoration.
Franchisees benefit from a dual-revenue model: steady carpet and floor services plus high-margin insurance-paid restoration work.
Leverages proprietary scheduling, analytics, and marketing tech to support quick dispatch, customer tracking, and franchise growth.
Known for using eco-friendly, non-toxic cleaning methods.
Is the fastest-growing water restoration franchise in North America despite launching franchising just two years ago.
Culture + Values
Integrity and Transparency
Customer Satisfaction is Key
Focus on Education and Training
Accountability and Responsibility
Community Support
Innovation and Improvement
Teamwork and Collaboration
Environment + Sustainability
2040 Net Zero
Carbon Emissions Target
Aim to achieve net zero carbon emissions by a specific year.
Committed to reducing environmental impact through sustainable practices
Utilizes eco-friendly cleaning agents and technologies