Assistant Community Manager - The Winnifred + The Winston

Description

The Community Assistant role supports the Community Manager at two stabilized mid‑rise communities in Charlotte—The Winnifred (91 units) and The Winston (132 units). It is a split position that requires reliable transportation between sites, a Monday‑Friday schedule with rotating weekends, and collaboration with both on‑site teams.

• Collect and post rent, fees, and other payments; prepare daily bank deposits and reconcile accounts.
• Operate Yardi/OneSite software, entering data accurately and maintaining system backups.
• Review resident accounts for unpaid/late fees, communicate with residents, and enforce lease terms to maximize revenue.
• Review and submit vendor invoices, reconcile work, obtain approvals, code charges, and coordinate communications.
• Follow eviction procedures, issue notices, and represent the community in court as needed.
• Process resident move‑outs, assess deposits and cancellation fees, and handle dispositions per policy.
• Respond promptly to resident complaints and requests to promote satisfaction and retention.
• Supervise on‑site operations in the community manager’s absence, delegating tasks and coordinating maintenance.
• Manage owner relationships by conducting tours, providing performance updates, and addressing owner requests.

Requirements

Physical duties include standing, walking, bending, climbing ladders, and lifting up to 25 lb independently or 50 lb with assistance. The incumbent must work in all weather conditions and be available for flexible schedules, including evening, weekend, and holiday on‑call responsibilities.

Benefits

The hourly wage ranges from $25.00 to $27.00, with eligibility for quarterly or annual bonus programs based on individual and company performance. Full‑time employees receive a comprehensive benefits package that includes competitive medical, dental, vision and life insurance, generous paid time off, a 401(k) match up to 6 %, paid parental leave, a 6‑week sabbatical after ten years, and additional perks such as on‑site housing discounts.

Training + Development

Interview process

Visa Sponsorship

Security clearance