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Tyco Field Electric Service Tech V
Johnson Controls
Produces HVAC, fire, security and building automation systems to optimize and protect buildings globally.
Service tech for fire/alarm, security, CCTV systems, handling service calls and repairs
Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions
Contact customer representative and ascertain equipment/systems problems
Obtain customer signature upon completed service call assignment
Help to train or mentor others on the service team
Retain any licenses that are required by National, State and Local codes.
Diagnose problems and perform service and repairs on electronic fire alarm systems, intrusion BA, CCTV, access control, and other related building system products at customer sites
Complete Service Acknowledgements with proper coding through communication devices, such as smart phones and laptop computers
Participate in a scheduled On-call rotation
Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc. to repair equipment
Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics and operational product manuals
What you bring
low voltage
nicet iv
8+ years
driver's license
test equipment
customer service
Ability to follow verbal and written instructions.
Experience in reading and interpreting blueprints, submittals, and operational/product manuals.
Possess a valid driver’s license and driving record that meets company requirements.
Service and troubleshoot many different system applications
Able and willing of performing physical labor to include carrying and moving equipment and tools up to 75 lbs.
8+ years documented experience in low voltage electrical systems, including Fire/Life Safety systems, Access Control, and intrusion BA, and CCTV.
High School Diploma or equivalent
Able and willing to travel overnight if/when required.
Able and willing to work in unusual and sometimes difficult positions such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc.
Experience/knowledge maintaining truck inventory to ensure timely response to customer needs.
Knowledge of test equipment, multi-meter, digital analyzer, and commissioning devices.
Able to pass a pre-employment background and drug test.
Ability to adhere to, implement, and follow safety guidelines and procedures at all times.
Able and willing to work flexible hours including weekends to meet customer requirements.
NICET Level IV certification
Exhibit excellent customer service skills by consistently communicating with the district staff and customers to ensure customer satisfaction
Strong organizational skills, positive attitude, and an ability to learn quickly.
Benefits
Health Savings Account (HAS)
Referral Bonuses
Wellness Program
Employee Assistance Program
Short-Term and Long-Term Disability
Medical/Dental/Vision insurance
Life Insurance
Company Vehicle (as applicable)
Comprehensive Benefits
Competitive Starting Pay
401(k) savings plan with company match
Paid Training
Global Advancement Opportunities
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
must pass a pre‑employment background and drug test.
Pioneered the electric thermostat and launched the building controls industry.
2016
Year of Merger
Merged with Tyco International, expanding into fire protection and security.
$26.8B
Annual Revenue
Generates revenue across four global business segments.
Record Backlog
Project Demand
Maintains a strong backlog of digital and infrastructure projects.
Pioneered the electric thermostat, launching the building controls industry.
Evolved into a global leader in smart building systems through over a century of innovation.
Typical projects range from HVAC installations to integrated smart systems in hospitals, airports, stadiums, and data centers using their OpenBlue digital platform.
Expertise covers HVAC, fire detection and suppression, security systems, energy management, and facility services.
Earned LEED Platinum certification for its North American headquarters and supplied smart systems to landmarks like Burj Khalifa and Taipei 101.
Culture + Values
N/A – Johnson Controls does not publish an official list of culture or values under standardized headings on its public website or LinkedIn.
Environment + Sustainability
43.8% reduction
Emissions reduction
Reduced Scope 1 & 2 emissions by 43.8% since 2017 toward a 55% target by 2030.
56% reduction
GHG intensity
Achieved a 56% reduction in GHG intensity since 2017.
56% renewables
Global electricity
56% of global electricity was matched by renewables in 2024.
25% sites landfill-free
Manufacturing sites
23 manufacturing sites (25%) achieved zero-landfill in 2024.
Inclusion & Diversity
Double women leaders by 2026
Global Leadership Diversity Target
Aim to double women leaders globally and minority leaders in the U.S. within five years, initiative launched in 2021.
>100k global workforce
Community Volunteering Impact
Engaged global workforce of over 100,000 across 150+ countries, contributing over 61,000 volunteer hours in 2023.
Includes diversity targets in senior leaders’ performance metrics tied to compensation.
Partnerships with HBCUs to develop next-gen sustainable building leaders through scholarships and education initiatives.
Increased spend with women- and minority-owned businesses as part of supplier sustainability and inclusion goals.
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