Assistant Community Manager - Corso/Ashlyn Place Apartments

Description

• Respond promptly and professionally to resident inquiries, concerns, and complaints.
• Assist with invoices, financial reporting, occupancy reporting, delinquency tracking, and monthly/annual reporting.
• Assist with leasing conduct tours, process applications, and prepare lease agreements.
• Support marketing efforts and community outreach to drive occupancy.
• Follow all safety procedures as outlined in the Employee Handbook, SOPs, and safety labels on all equipment.?
• Oversee maintenance requests and ensure timely completion of work orders.
• Maintain accurate records in CRM systems and resident files.
• Support resident retention efforts, which may include organizing or executing occasional resident events or initiatives.
• Monitor and achieve community goals, including renewals, occupancy, turn times, and maintaining at least a 35% rental closing ratio.
• Always represent the company professionally and positively.
• Manage lease renewals, violations, and notices in compliance with policies.
• Coordinate move-ins/outs, including inspections, documentation, and processing deposit accounting.
• Ensure compliance with Fair Housing laws, safety procedures, and company policies.
• Collect and process rent payments, track resident accounts, issue late notices and assist with collections/write-offs.

Requirements

• Customer service oriented and passion for property management.
• Experience with property management software (Yardi Voyager, RentCafe, Appwork, and CRM).
• Proficient in Microsoft Office Suite - Word, Excel, PowerPoint, Outlook and Teams.
• Knowledge of applicable laws and regulations related to property management.
• Minimum one year of experience in onsite multi-family housing.?
• High school diploma or GED required.
• Minimum one year bookkeeping, accounting, financial or related experience.
• Minimum two years of sales experience.
• Excellent communication and interpersonal skills.

Benefits

• 401(k) with employer match
• Years of service awards
• Gym membership stipend
• Alternative transportation allowance
• Mental wellness program
• Short-term and long-term disability coverage options
• Professional development support
• Infinite possibilities program
• Dental and vision coverage
• This is a full-time position with competitive pay, comprehensive benefits, and unique perks designed to support our team’s well-being, growth, and sense of community.
• Employee housing discount
• Company-paid life insurance
• Paid time off (PTO) and 9 company-paid holidays
• Peer recognition program
• Monthly coffee coupon
• Paid maternity and parental leave
• Medical, including a zero-cost employee plan

Training + Development

Interview process

Visa Sponsorship

Security clearance