Drive efficiencies in supporting full HR operation activities from onboarding to offboarding, employee movements, working with different stakeholders to address employee queries via ServiceNow.
Maintain and update SOPs, process documentation, and internal guidelines.
Be part of our HR transformation initiatives, working with internal and external stakeholders to improve productivity through process streamlining, systems solutions and follow-through change requests
Administer benefits and leave programs with accuracy and timeliness.
Support in regional and global People Platform projects, including user acceptance testing (UAT).
Support the Shared Services team, including employee lifecycle transactions (onboarding, transfers, promotions, personal data changes) and payroll processing on-cycle, off-cycle, commissions, bonuses, and exceptions.
Ensure data integrity and compliance through internal and external audits, and statutory reporting.
Administer work pass processes, including applications, renewals, and cancellations, ensuring timely and accurate handling of all pass types in compliance with regulatory requirements.
Manage vendor relationships and ensure service delivery meets agreed SLAs.
Ensuring service levels and KPIs are consistently met. Act as a point of escalation for Shared Services, resolving issues and identifying root causes.
Support and manage employee relations activities, including handling employee inquiries and coordinating disciplinary and grievance procedures, while ensuring alignment with company policies and local employment regulations.
Requirements
oracle peoplesoft
servicenow
taleo
avature
ms office
hr degree
High levels of discretion, critical thinking, and decision-making ability.
Degree/Diploma in HR, Business, or related field.
Strong knowledge of payroll administration and statutory compliance.
Proficiency in Oracle PeopleSoft, ServiceNow, Taleo, Avature, and MS Office Suite.
Excellent stakeholder management and communication skills.
Minimum 6 years of experience in HR Operations and/or Payroll Processing.
Experience in multinational environments and shared service models is advantageous.
Benefits
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Training + Development
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Interview process
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Visa Sponsorship
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Security clearance
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Company
Overview
32% market share
Regional Market Influence
The firm holds a significant 32% market share in commercial property sales within the region.
14 consecutive years
Global Investment Leadership
APAC leads global commercial real estate investment sales, topping charts for 14 consecutive years.
20,000 professionals
Regional Workforce
The region is home to over 20,000 skilled professionals dedicated to real estate excellence.
1988 expansion
Regional Growth Milestone
Established operations in Bangkok in 1988, marking a significant step in regional expansion.
Widely recognized for expertise in brokerage, valuation, asset and investment management, project development, proptech innovation, and market research.
Provides comprehensive services ranging from prime-grade office leasing and industrial logistics hubs to strategic investment deals and tech-driven workspace design.
Culture + Values
We do the right thing
We deliver with excellence
We act with integrity
We value diversity of thought and perspectives
We foster a collaborative, inclusive environment
Environment + Sustainability
Net Zero by 2040
Carbon Emissions Target
Committed to achieving net zero carbon emissions by the year 2040.
Carbon-Neutral Operations
Global Portfolio Goal
Targeting carbon-neutral operations across the global portfolio.
Advancing sustainability through energy-efficient real estate solutions
Leadership in green building certifications
Supporting clients in reducing their environmental impact
Promotion of sustainable practices through employee and client engagement
Inclusion & Diversity
50% Women by 2030
Gender Parity in Senior Roles
Aim to achieve gender parity with women representing 50% of senior leadership positions by 2030.
Fostering an inclusive culture with diverse perspectives and backgrounds
Expanding initiatives to increase gender representation across all levels
Continuous investment in leadership development for underrepresented groups