Commercial Dock & Door Service Technician

Description

Service Professionals provide hands‑on customer care by troubleshooting, servicing, inspecting, installing, and repairing industrial equipment of all shapes and sizes. They maintain accurate paper and digital work orders and uphold safety and OSHA compliance while regularly traveling to customer sites.

• Diagnose, service, inspect, install, and repair industrial doors, loading docks, and dock‑levelers at customer sites.
• Maintain accurate paper and digital work orders and ensure OSHA safety compliance.

Requirements

Miner offers four service‑professional levels so technicians can start where their skills align and advance as they grow. Apprentice (Level I) focuses on learning; Service Professional (Level II) requires at least one year of experience; Senior (Level III) expects four years and deeper hydraulic/electrical knowledge; Expert (Level IV) demands eight or more years, mastery of dock‑leveler and door repairs, and leadership abilities.

Candidates should have 2‑4 years of relevant experience, strong problem‑solving and analytical abilities, and the capacity to work independently on the road. Desired skills include repairing doors, loading docks, and dock‑levelers, and a willingness to learn welding, steel fabrication, and electrical work; hydraulic and pneumatic experience is a plus.

• Apprentice Level (Level I): passion for learning, basic mechanical understanding, willingness to train.
• Service Professional Level (Level II): at least 1 year related experience, basic electrical & hydraulic troubleshooting, strong customer communication.
• Senior Level (Level III): 4+ years experience, proficient hydraulic/electrical troubleshooting, repairs in AED, Highspeed, or gate fields.
• Expert Level (Level IV): 8+ years experience, mastery of electrical/hydraulic troubleshooting, leadership, extensive dock‑leveler and door repair knowledge.
• Travel daily using a company‑issued truck, adhering to a clean driving record and valid license.
• 2–4 years relevant experience, strong problem‑solving and analytical skills, ability to work independently.
• Ability or desire to learn welding, steel fabrication, and electrical work; hydraulic/pneumatic experience a plus.

Benefits

Miner offers competitive pay with quarterly bonus incentives, a uniform and boot allowance, training and growth opportunities, a company‑issued truck for work and personal use, autonomy, generous PTO and paid holidays, and a comprehensive benefits package—including medical, dental, vision, and 401(k)—starting day one.

The salary range listed reflects Miner’s good‑faith minimum and maximum for this role; actual compensation will depend on experience, qualifications, and location, with potential additional incentive pay.

• Flexible schedule availability, including nights, weekends, and holidays; overtime as needed.
• Competitive pay with quarterly bonuses, uniform/boot allowance, training and growth opportunities, autonomy, PTO and paid holidays, full benefits from day one.

Training + Development

Interview process

Visa Sponsorship

Security clearance