Prepare, maintain, and manage new and existing lease files by adhering to leasing workflow.
Manage lead base via CRM software and complete guest cards.
Provide exceptional service to customers, vendors, and colleagues.
Ensure that all of property’s lease apartment negotiations are from approved pricing and specials as directed by management.
Shop competitive properties on a quarterly basis to confidently understand the local market.
Assist and attend resident events hosted by the property team.
Collaborate with the leasing team to assess the list of vacant units, ensuring they are up to the Onni standard and ready for viewing.
Promote and participate in Company-sponsored training programs.
Comply with all company's guides, policies, and procedures, including safety rules and regulations, and all applicable local, state, and federal laws.
Take ownership of the entire lifecycle for prospective residents, starting with initial phone call, progressing to scheduling appointments, conducting onsite tours, and concluding with lease application processing.
Generate daily and weekly reports.
Complete all training provided by the company with regards to accounting, fair housing, marketing, leasing, customer service, etc.
Complete final inspection of apartments before new move-ins and complete move-in paperwork with new residents.
Ensures all open and close procedures are completed daily.
Optimize and maintain occupancy by ensuring that you are participating in the retention of residents by adhering to the lease renewal management program.
Develop full knowledge of application information and process all required documents to screen a prospective resident.
Answer and log all daily leasing traffic, phone calls, e-mails, and follow-ups.
Ensure that the property’s lead management software processes and procedures are being met daily for prospect follow-up, new resident workflow, and resident lease execution.
Meet or exceed leasing goals.
Perform daily tours for prospective residents with the goal of converting prospects to applicants.
Assist the Leadership Team with providing thoughtful marketing and pricing recommendations on a recurring basis to promote leasing absorption and rent growth.
Maintain exceptional standards of the leasing office, tour path, amenity set and reset, and model apartments.
Generate leads through outreach marketing efforts, active and consistent follow-up, and daily commitment to hustle for overall leasing absorption.
Become a subject matter expert regarding the verification of income requirements for applicant workflow.
Requirements
leasing experience
yardi
microsoft office
revenue management
reputation tools
high school
Minimum of one year of residential leasing and/or management experience is required.
Sensitivity to confidential matters.
Prior experience with a revenue management system is strongly preferred.
Display good team working ability to collaborate with others and find solutions.
Excellent customer service and interpersonal skills with the ability to relate to others.
Demonstrate willingness and ability to perform all duties of a leasing consultant to the benefit of the property.
Ability to cope with and defuse situations involving angry or difficult people.
High school diploma is required.
Basic level knowledge with Microsoft Office Suite including Outlook, Word, PowerPoint, and Excel.
Must comply with all safety requirements.
Strong organizational and time-management skills.
Required to maintain a regular schedule which may require working overtime, weekends, and holidays.
Prior experience with customer reputation management tools is strongly preferred.
Capability to read, write, comprehend, and converse in English.
Ability to relay technical concerns with adequate detail, speed, and accuracy.
Ability to use general office equipment, such as telephone, printer, copier, and key track system.
Prior experience with Yardi or another equivalent property management system is strongly preferred.
Work with confidence and set an example to others on the team.
Ability to work independently and prioritize effectively in a fast-paced environment with a strong sense of urgency.
Excellent interpersonal skills to communicate with all levels of management effectively and sensitively.
Benefits
3 weeks PTO
Friends and family rates for our Hotel Properties throughout the company
Referral program
Annual education allowance of up to $1,000
Residential housing discount after 1 year of continuous employment
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
onni will conduct a background check after a conditional job offer.
applicants may be asked to explain or dispute any convictions related to the role.
Company
Overview
Founded 1965
Year Established
The company was established in 1965, marking the beginning of its legacy in real estate development.
15,000 homes
Homes Built
Constructed across major cities in North America.
11,200 apartments
Rental Units Managed
Operate across major cities.
18M sq ft
Development Portfolio
Including office, retail, and industrial spaces.
Their US expansion includes landmark projects like the Seattle Times redevelopment and LA skyscrapers.
They have a dedicated real estate capital arm supporting long-term investments and management buyouts.
They emphasize quality control by self-performing construction in master-planned urban communities.
They’re one of the continent’s largest private developers with a legacy of large-scale urban transformation.
Culture + Values
They are committed to excellence, innovation, and delivering the highest quality projects.
They foster a collaborative work environment where team members are empowered and supported.
They act with integrity and are committed to long-term relationships with clients, partners, and employees.
They prioritize safety in all aspects of their operations and seek continuous improvement in their processes.
Environment + Sustainability
2050
Net-Zero Goal
The company aims to achieve net-zero carbon emissions by this year.
Committed to reducing environmental impact through sustainable building practices.
Integrates energy-efficient technologies in all projects to reduce environmental footprint.
Tracks and reports on sustainability performance, including the reduction of greenhouse gas emissions.