Project Manager I

Description

This position is a remote Project Manager I role within the Client Services team of SGS’s Dayton, NJ laboratory, with occasional on‑site meetings, training sessions or client visits in Dayton or other U.S. locations. The Project Manager I acts as a client advocate and laboratory liaison, managing a dedicated portfolio of lower‑complexity projects and supporting the overall project lifecycle from initial quote through final invoicing.

Key responsibilities include coordinating all phases of project setup, maintaining accurate project records, and ensuring timely communication with clients, laboratory operations and the sales team. The role also involves understanding project rationales and applicable regulations, processing client requests such as bottle orders and LIMS access, reviewing data and invoices for accuracy, and representing SGS positively in both virtual and on‑site client interactions.

• Serve as primary client contact for assigned lower‑complexity projects.
• Guide projects from quote request through sample receipt, analysis, reporting, and invoicing.
• Coordinate with laboratory operations and sales to meet turnaround times.
• Maintain accurate and up‑to‑date project information in the system.
• Provide proactive status updates to clients, lab staff, and sales team.
• Process client requests such as bottle orders, sample tracking, LIMS access, and change orders.
• Review data and invoices for accuracy before delivering final reports.
• Participate in client meetings, both virtual and on‑site, as needed.
• Promote a positive working environment and represent SGS professionally.

Requirements

Candidates should have an associate’s degree or equivalent industry experience with 1–2 years in science or customer service, while a bachelor’s degree in a related scientific field and 2–3 years as a Project Manager Assistant are preferred. Required competencies include advanced oral and written communication, strong initiative, attention to detail, critical‑thinking, and proficiency in English, mathematics, reasoning and computer applications. The ability to lift or move up to 25 lb occasionally is also required.

• Understand project rationale, relevant regulations (e.g., NPDES, SW‑846) and methods.
• Associate’s degree or equivalent experience with 1–2 years in science or customer service.
• Bachelor’s in Environmental Science, Biology, Chemistry, or related field (preferred) with 2–3 years PM Assistant experience.
• Advanced oral and written communication skills.
• Strong self‑initiative, resourcefulness, and attention to detail.
• Proficient in English, mathematics, reasoning, and computer applications.
• Solid critical‑thinking and problem‑solving abilities.
• Ability to lift/push/pull up to 25 lb occasionally.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance