Entry-Level Business Associate

Description

• Support liaison between field offices and other corporate departments
• Management of customer accounts, including but not limited to invoicing, collections, PO tracking, customer service and working with clients to resolve outstanding issues
• Perform various customer service-related activities
• Develop and maintain customer relationships through weekly touchpoints
• Making routine welcome and maintenance calls to clients
• Auditing account specific reports to ensure accurate billing and client specific information
• Manage and maintain a multi-million-dollar book of Accounts Receivable
• Responsible for gathering the necessary data to assist management with account specific decisions

Requirements

The Business Operations Associate (BOA) is responsible for ensuring the highest level of customer service to external customers as well as corporate and field office employees. The BOA is proficient in the management and collection of customer accounts receivable. Qualities include; building customer relationships, conflict resolution, professionalism, detail oriented, strong follow-up skills, multi-tasking skills, the ability to use independent judgment, ability to function in an open environment and the ability to adapt to changes in the workplace.

• Strong Voices (Bringing people of color together to successfully build relationships through mentorship and high performing partnerships)
• BA / BS degree in Business or Accounting preferred
• Ability to balance daily workload through effective time management, prioritization, and organizational skills
• Thorough knowledge of business policies and account management practices
• Ability to effectively work in a team-oriented environment that is fair, open, honest, humble, competitive
• Strong communication skills and work ethic

Benefits

The Allegis Group Foundation is a central part of our commitment to giving back to the communities in which we work and live. Did you know that the Allegis Group Foundation can accelerate your efforts to create meaningful change in our communities? Incorporated in 2000, this philanthropic arm of our business awards direct grants to nonprofit organizations and provides additional financial support through our Employee/Office Match Program.

Actalent is an equal opportunity employer. We understand the power of a diverse team, celebrate differences, and promote inclusive and accessible environments. To support our colleagues in being their authentic selves and give everyone opportunities for allyship, we offer a range of employee resource groups.

• Gain experience using internal and external tools to audit, send and collect on invoicing
• Women of Color Stem Conference
• Bonus: $1000 per quarter based on individual performance
• Hourly: $20.19
• Work at the ground-level gaining experience and insight into our business cycle for future career growth
• Benefits: Medical, Dental, Vision, Prescription, 401(k), PTO (20 days), Profit Sharing, etc.
• Hybrid | 4 days in-office, 1 day remote

Training + Development

Interview process

Visa Sponsorship

Security clearance