Description

• Provide or facilitate training of customers or internal staff/departments
• Serve as a first level resource for various departmental or functional issues which may be related to customer service, operational excellence, regulatory compliance, etc.
• Enter data and perform analysis in information systems.
• Provide and maintain a variety of advanced accounting information including, but not limited to, payroll, accounts payable, invoices, inventory issues/receipts, purchase orders, customer payments, and bank deposits.
• Administer and coordinate the preparation and completion of work orders in accordance with company policies and practices.
• Provide any additional assistance and research and resolves difficult customer questions, concerns, difficulties, inquiries and/or problems. May include, but is not limited to, gathering information from operations leadership, speaking with customers, and explaining company processes. Manage and respond to BPEMs
• Use and maintain business systems and other reporting tools to enter, compile, calculate, track, reconcile, report and clean-up data pertaining to various processes which may include but are not limited to, departmental operations, time and labor, capital programs, field projects, work orders, regulatory compliance, and employee records.
• Provide general administrative support for day-to-day managerial and departmental needs and special projects, which may include but are not limited to, providing travel arrangement support, maintaining departmental calendar of events, maintaining inventory of office supplies, equipment, and material, composing correspondence, obtaining permits, preparing and distributing meeting minutes, process purchasing card and fleet related expenses, initiating purchasing transactions, document preparation, payroll support, sewer disconnect contract management
• Local inventory support. Maintain inventory records and prepare reports. May work with vendors to resolve routine supply and distribution discrepancies. Set up new vendors, review invoices, respond to vendor requests for investigation into payments, submitting contracts and approvals, report to the appropriate parties, and request disbursements.
• Compile and review numerous essential reports on a daily/weekly/monthly basis.
• Research and compile updates information in various systems, including databases, spreadsheet and word processing programs.

Requirements

• Strong interpersonal skills (e.g., tact/diplomacy, persuasion, team building, cooperation, leadership, ability to motivate others.
• Strong knowledge of computer software such as MS Word, Excel and Outlook.
• High School Diploma or GED
• Good verbal and written communication skills (e.g., report writing, listening, plan reading and creating, and presentation).
• 5+ years’ experience in clerical / administrative support
• Good quantitative and analytical skills; attention to detail.
• Good business acumen and judgment.
• Process and project management skills.
• Knowledge of customer and/or operations support practices.
• Intermediate level experience with computerized systems, database management, spreadsheet and word-processing programs to process data and create reports.

Benefits

• Standard indoor office environment.

Training + Development

Interview process

Visa Sponsorship

Security clearance