Sales Support Officer

Description

As a Sales Support Officer, you will play a key role in supporting the UK FA&O sales teams to achieve sales targets. You’ll manage contract documentation, quoting for smaller dealerships, and ensure timely validation and activation of contracts. You’ll be a reliable point of contact for internal and external stakeholders, helping drive operational excellence and customer satisfaction.

• Support the sales team by managing incoming contract documentation and telephone queries.
• Manage and monitor the sales pipeline, ensuring timely follow-up and resolution of issues, including credit referrals.
• Support of regional and national sales performance
• Connection – Build meaningful connections with other DLL members
• Liaise with internal stakeholders to resolve operational issues and ensure seamless processing.
• Participate in relevant regulatory examinations and ensure compliance with company policies.
• Identify and signal sales opportunities to the sales team.
• Validate contracts and perform system data entry with high attention to detail.
• Maintain CRM and other systems with up-to-date and accurate information.
• Build and maintain strong relationships with internal and external partners.
• Complete quoting activity for smaller dealerships, ensuring accuracy and alignment with sales strategy.

Requirements

DLL appreciates the time you spend applying to our openings. We advise only those who qualify for an interview will be contacted. Hiring subject to successful completion of a background check.

• GCSE Maths or equivalent
• Experience with Excel and other Microsoft Office tools
• Ability to manage inbound/outbound customer calls
• Experience in equipment leasing and vendor finance
• Inbox and workload efficiency
• Accuracy and timeliness of quoting and contract validation
• Knowledge of Financial Services (FCA/TCF)
• Pipeline and WIP time management
• Strong attention to detail and time management
• Excellent verbal and written communication skills
• Proactive mindset and ability to take ownership
• DLL’s referral program applies

Benefits

DLL, a great place to build your career

DLL is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If contacted for an employment opportunity, please advise Human Resources if you require accommodation in accordance with our values and all applicable legislation.

Our global operations offer you a variety of development opportunities and we encourage you to take on new challenges across our departments, businesses and regions.

Our company strategy emphasizes our commitment to sustainable business and making social impact is part of that as well. Together, we’ll “Partner for a better world” to make a positive impact. Joining DLL, means joining a company that consistently scores higher than the industry average in Employee Engagement surveys. This is also being acknowledged through many Great Place to Work certificates.

You’ll receive competitive pay, generous benefits, health and wellbeing support, and manage your work-life balance through our hybrid working flexibility.

We offer exciting job opportunities where you feel welcomed, respected and empowered to be your authentic self and share your best ideas. At DLL, we believe in the strength of our diverse perspectives and experiences, which make our global community thrive.

• Career development opportunities: online learning, member development programs.
• Two working days per year volunteering for a local charity.
• Health – Manage mental, emotional and physical health
• Health and Wellness program including healthy food, free health checks, fun health & vitality activities.
• Finance – Provide learning opportunities to help members achieve personal financial health
• Flexible hours with possibility to work from home

Training + Development

Interview process

Visa Sponsorship

Security clearance