AC Maintenance Tech
Strada Services
Maintain and repair residential HVAC systems, including service, diagnostics, and invoicing.
23 days ago ago
Intermediate (4-7 years), Junior (1-3 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Arden, NC
Field
Company Size
418 Employees
Service Specialisms
Construction services
Project Management
Consulting
Engineering
Architecture
Property Development
Design
Technical Services
Sector Specialisms
Residential Building Construction
Nonresidential Building Construction
Building Finishing Contractors
Foundation, Structure, and Building Exterior Contractors
Highway, Street, and Bridge Construction
Land Subdivision
Other Heavy and Civil Engineering Construction
Building Equipment Contractors
Role
What you would be doing
diagnostics
hvac repair
equipment docs
field service
invoicing
vehicle upkeep
- Maintain proper stock, parts, tools, and safety equipment in the vehicle.
- Diagnose malfunctioning systems, apparatus, and components, using test equipment, and hand tools to locate the cause of a breakdown.
- Obtain customer signature at completion of job. Obtain correct customer information including email address.
- Diagnose diverse service issues, obtain any replacement parts, calibrate system to manufacturer’s recommendations, and explain fully to customer what the issue is and what is needed to resolve.
- Document all installed equipment upon arrival: make, model, serial number, type of gas, necessary test measurements, and pictures as necessary.
- Carry Ladders, work from heights, and crawl spaces.
- Identify and report to Service Manager potential opportunities for business.
- Travel to job sites in service area, and work with dispatch to ensure schedule is maintained and delays are properly communicated to customer.
- Understand company pricing and generate appropriate customer invoice at job site.
- Maintain and submit monthly mileage log forms.
- Participate in company provided training opportunities on latest industry technologies.
- Maintain good working order of company vehicle including refueling as necessary, reporting any mechanical issues, and filling out and submitting monthly vehicle inspection form. Vehicles should be washed on a regular basis.
- Be available to work nights or weekends, on a rotating basis, to service emergency needs of our customers.
- Repair, and maintain heating, ventilation, and cooling units for residential customers.
What you bring
hvac
3+ yrs
degree
customer service
safety
clean driving
- Ability to work tablet, laptop, or desktop device.
- Degree or Trades School certification in related field preferred
- Knowledge and observance of all company policies, procedures, and safety rules.
- Prolonged periods standing, crawling, climbing.
- Ability to pass a pre-employment drug test.
- Able to work a flexible schedule which may include weekends.
- Must have clean driving record.
- Must be able to lift up to 80 pounds at times.
- Ability to solve basic math problems.
- 3+ years of related experience required in repair, maintenance, troubleshooting and correcting diverse HVAC service issues
- Excellent communication, customer service, and interpersonal skills.
- Opportunities for Advancement
- Company-Paid Basic Life Insurance for ALL Employees
- Competitive Pay Rates, paid EVERY Friday
- Employee Assistance Program (EAP)
- Educational Assistance
- 401(k) Program
- Life Insurance and AD&D
- Paid Time Off (PTO) – Start accruing on Day 1!
- Comprehensive Benefits Package available 1st of the month after 30 days, including: Health, Dental, and Vision Insurance
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- must pass a pre-employment drug test.
- must have a clean driving record.
Company
Overview
20+ Years
Experience Established
The company has been providing electrical, HVAC, and security services for over two decades, showcasing extensive industry expertise.
- Began as a local electrical and HVAC service provider in Sanford, Florida.
- Expanded to offer integrated security solutions alongside electrical and air conditioning services across the Southeast.
- Grown into a full-capability contractor, handling new construction, renovations, retrofits, and emergency repairs.
- Specializes in residential electrical upgrades, commercial tenant improvements, and industrial-grade security and AC installations.
- Versatile across residential, commercial, and industrial sectors.
- Known for rapid storm-damage response and full-spectrum services, from lighting to security.
- A pledge to act and think in a way which helps achieve its mission.
- Accepting responsibility for our own actions and recognizing that our roles must be achieved with the highest expectations.
- Being truthful with customers, coworkers, and ourselves.
- Providing the very best service expected in our roles and in the industry.
- The cooperative effort and mutual respect by members of a group to achieve a common goal.
- Performing roles with the highest level of experience and knowledge.
- Sending clear messages and deeply listening to others.
- Promotes upgrading and optimizing HVAC systems to improve energy efficiency and reduce customer energy costs.
- Regular maintenance and proper installation offered to boost system performance and longevity.
- Recommends high‑SEER equipment and programmable thermostats to enhance energy savings.
- Encourages practices like duct sealing, filter replacement, and ventilation checks to improve HVAC efficiency.
75% Female
Leadership Roles
Over three-quarters of leadership positions are held by women, reflecting a strong commitment to gender diversity.
90% Global
GEI Certification
Ranked 90th globally in the Women's Global Empowerment Index, showcasing its dedication to gender equality and inclusion.
Outperform 80%
Equality Metrics
The company outperforms 80% of global peers in gender equality metrics, as reported by independent assessments.
Net-zero 2030
Sustainability Goals
Committed to achieving net-zero emissions by 2030, aligning with global climate action targets.
- Pioneering initiatives for gender equality and inclusion.
- Balanced leadership across all business units.
- Earning High Distinction in Diversity & Inclusion metrics.
- Strong support for employee resource groups.
- Creating inclusive recruitment strategies.
- Appending DEI goals to executive compensation metrics.
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