Head of Marketing Change - 6 Month FTC

As Head of Marketing Change you will lead the marketing change programme, enhancing how marketing connects with customers, creates value, and drives business growth across our B2B markets.

The role will deliver multiple workstreams designed to strengthen marketing capability, build scalable processes, and enhance customer acquisition and engagement. You will act as a bridge between strategy and operations – leading change, embedding best practice, and enhancing foundations for commercial success.

• Develop and execute the marketing roadmap to enhance agility, efficiency, and ROI.
• Oversee marketing systems and automation improvements, ensuring integration with CRM and sales tools.
• Establish governance frameworks for campaign planning, budget management, and performance measurement.
• Champion data-driven decision making, ensuring insight is at the heart of all marketing activity.
• Partner with senior stakeholders to embed a culture of continuous improvement and customer centricity.
• Lead and implement marketing change initiatives across teams, processes, and platforms.

• Strong understanding of lead generation, pipeline conversion, and campaign ROI.
• Strategic thinker with a hands-on, delivery orientated approach.
• Excellent understanding of customer data, customer lifecycle marketing, performance management, and digital.
• Proven experience leading marketing change programmes in a dynamic, complex B2B environment.
• Strong understanding of marketing operations, automation, and performance frameworks.
• Excellent stakeholder management and communication skills, with the ability to influence at all levels.
• Demonstrated success building centres of excellence, scalable processes, and marketing operations frameworks.
• 10 years’ experience in marketing leadership and change
• Excellent stakeholder management and communication skills

To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub.

The company offers a unique, all-inclusive package called Total Care, this rental model allows customers to make a single monthly payment, to receive brand new equipment, and have maintenance costs taken care of.

*This role is a 6 month FTC with the view to go permanent for the right candidate*

We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counseling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs. You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available.

We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies.

We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards!

When you join the JLA family, you'll also gain access to an extensive benefits package.