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Installation Manager
Sharps Fitted Furniture
Field-Based Installations Manager overseeing furniture installations across designated postcode areas.
16d ago
Experienced (8-12 years), Expert & Leadership (13+ years), Intermediate (4-7 years)
Full Time
West Midlands, England, United Kingdom
Field
Company Size
750 Employees
Service Specialisms
Design
Furniture Fitting
Interior Design
Manufacturing
Sector Specialisms
Residential
Commercial
Buildings
Home Office
Storage Solutions
Role
What you would be doing
customer support
team management
project delivery
quality installations
employee conduct
All employees represent Sharps in customers’ homes. To ensure the safety and trust of our customers, applicants must be DBS-checked or able to obtain disclosure documentation.
- Resolving any customer issues with a practical, hands-on approach
- Recruiting, managing, and motivating a team of professional installers
- Delivering projects on time and on budget
- Ensuring installations meet the highest standards of customer service, health & safety, and quality
What you bring
people management
solution-oriented
working remotely
target-driven
interpersonal skills
customer communication
You will be target-driven, self-motivated, and have proven planning and organisational skills. Strong interpersonal skills are essential, as you will need to encourage and communicate confidently with both your team and customers.
- Experience in people management, ideally within a trade or installation environment
- Positive, driven, and solution-oriented mindset
- Ability to work remotely while still motivating your installers
- Employee discount
- Bonus scheme
- Life insurance
- Company car
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- dbs-checked or able to obtain disclosure documentation
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Company
Overview
1973 Founded
Year Established
The company was established over five decades ago, laying the foundation for its growth into a leading UK retailer.
ÂŁ126M Turnover
Annual Revenue
Generates significant annual revenue, reflecting its strong market presence and business success.
40% More Storage
Space+™ System Advantage
Delivers superior storage capacity compared to competitors, enhancing customer satisfaction and utility.
31+ Showrooms
Retail Presence
Maintains a widespread network of showrooms across the UK, supporting its direct-to-consumer model.
- Began as a bespoke bedroom furniture maker in Leicester.
- Expanded offerings by acquiring DIY-focused Fittingly in Sep 2023 and under-stair specialist Clever Closet in Jun 2024.
- Known for its Space+™ system delivering significantly more storage than rivals.
- Typical projects include fully fitted bedrooms, media walls, home-office setups, walk-in and alcove wardrobes across UK homes.
- Maintains premium service: in-home design consultation, expert installation, and a 15-year guarantee on products.
- Operates with a hybrid business model spanning premium installs and online DIY solutions through multiple brands.
- Some customers report installation delays despite high praise for craftsmanship and professionalism.
- Customer obsession is at the heart of everything we do.
- We are passionate about making people's homes a place they love to be.
- We are always looking for ways to improve the customer experience.
- We aim to deliver outstanding quality, craftsmanship, and design in every project.
- We believe in a collaborative, supportive, and inclusive environment.
- We encourage innovation and creativity in our products and processes.
- We take pride in providing a personalized service to each customer.
2050
Net Zero Emissions Target
A commitment to achieving net zero emissions by the specified year.
- Working towards reducing carbon footprint and minimizing waste.
- Ensuring all materials are sourced sustainably and responsibly.
- Assessing and improving manufacturing processes to increase energy efficiency.
- Prioritizing the use of environmentally friendly materials in products.
- Improving packaging by reducing plastic use and increasing recyclability.
- Promotes a workplace that is diverse, inclusive, and respectful of all individuals.
- Committed to creating equal opportunities for all employees.
- Actively supports the recruitment of individuals from diverse backgrounds and ensures an inclusive work environment.
- Aims for a gender-balanced workforce and has a strong focus on encouraging women into leadership roles.
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