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Key Account Manager
Sulzer
Manage and grow strategic, high‑value industrial service accounts across UK & Nordics.
2d ago
Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Birmingham, England, United Kingdom
Hybrid
Company Size
18,000 Employees
Service Specialisms
Engineering
Consulting
Technical Services
Design
Project Management
Construction
Sector Specialisms
Energy
Chemical Processing
Pulp and Paper
Sugar, Starch and Sweeteners
Oil and Gas
Power Generation
Mining
Water Management
Role
What you would be doing
account monitoring
strategic planning
spend analytics
growth opportunities
team collaboration
partnership building
- Monitor account performance and market trends to inform strategic actions.
- Apply strategic account planning methodologies to deliver tailored solutions and maximize customer value.
- Use customer insights and spend analytics to prioritize activities and resources for maximum impact.
- Identify and capitalize on growth opportunities within existing accounts.
- Collaborate with technical, product, and proposal teams to deliver innovative service offerings.
- Develop and execute recovery strategies for accounts with untapped or declining potential.
- Build and nurture long-term partnerships with high-value, high-complexity accounts.
- Lead account planning, opportunity management, and cross-functional collaboration to ensure customer satisfaction and retention.
What you bring
commercial acumen
stakeholder management
strategic planning
miller heiman
key account
industrial services
- Strong commercial acumen and ability to interpret and act on customer data.
- Excellent communication, negotiation, and stakeholder management skills.
- Track record of building long-term, value-driven customer partnerships.
- Expertise in strategic account planning (Miller Heiman or similar methodologies).
- Proven experience in high-level Key Account Management, ideally in industrial services, engineering, or related sectors.
- The option of a Company Car or Car Allowance. (EV options available)
- A competitive basic salary
- Access a wide range of discounts on everyday shopping, entertainment, and lifestyle. Eligible employees can also apply for a Costco membership for additional exclusive offers.
- A defined bonus scheme based on company and personal performance.
- A defined contribution pension scheme.
- 33 days of holiday,
- Prioritise your well-being with confidential support and guidance through our Employee assistance programmes
- Private Medical Cover
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Interview process
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Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
Founded in 1834
Year Established
Originated as a global leader in fluid handling solutions.
1850 Innovation Begins
Invention of Steam Pumps
Pioneered industrial applications with steam pumps.
80 Global Markets
Markets Served
Partners with industries worldwide for essential infrastructure.
15,000 Employees Worldwide
Global Workforce
Builds solutions with a dedicated team spanning regions.
- Sulzer leads in manufacturing pumps, turbines, and related services with a rich history of innovation.
- The company serves multiple sectors, including energy, water, industrial, and utilities, offering cutting-edge technologies.
- Sulzer's engineering expertise has driven successful projects across the world, from energy plants to water treatment facilities.
- Known for their commitment to high-quality standards, Sulzer’s solutions help businesses maintain operational efficiency and sustainability.
- The company has expanded its reach through strategic acquisitions, becoming a key player in industrial services worldwide.
- Sulzer’s ability to provide tailored, scalable solutions has made them a preferred partner for complex projects.
- From refining oil to improving water management, Sulzer is instrumental in improving essential infrastructure worldwide.
- Trust
- Responsibility
- Respect
- Enthusiasm
- Passion for what we do
- Pleasure at work
- Courage (“Imagine if?”)
- Engagement (full commitment to customers)
- Balance (informed decisions based on experience and wisdom)
- Customer partnership
- Operational excellence
- Committed people
99% of Carbon Footprint
From Use-Phase of Products
Approximately 99% of the company's carbon footprint stems from the use phase of its sold products.
30% Reduction Target
Scope 1 and 2 Emissions by 2030
Aims to reduce Scope 1 and 2 emissions by 30% by 2030 compared to 2024 levels.
Top 15% Globally
Ecovadis Silver Medal
Received the Ecovadis Silver medal, placing the company in the top 15% globally in 2024.
18.4 Risk Score
Morningstar Sustainalytics
Achieved a Low ESG risk rating with a score of 18.4 in 2024, according to Morningstar Sustainalytics.
- Member of United Nations Global Compact
- Carbon neutrality target for selected Scope 3 categories by 2050
- Developed solutions in biopolymers, biofuels, carbon capture, biodegradable bioplastics, and renewable energy projects
2019
Scholarship Launched
The Sulzer Scholarship for Women in Science and Engineering was established to support women in STEM fields, aiming to promote gender equality and diversity in these areas.
9 Countries
Top Employer Certification
The company has achieved Top Employer certification in nine different countries, recognizing its commitment to creating a diverse and inclusive workplace.
- Diversity defined as interaction of different ways of thinking, skills and experiences; open cooperation and equal rights regardless of sexual orientation, religious and cultural background, gender identity
- Holistic approach to integration/inclusion of people with disabilities
- Voice of Sulzer employee survey since 2018 to drive continuous improvement and open dialogue
- Committed people” values include healthy, energized, inclusive workplace
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