Jira Administrator

• Configure Jira projects to support Agile methodologies (Scrum, Kanban) and broader business needs.
• Ensure system uptime, performance, and integration with other enterprise tools.
• Establish Jira standards and ensure adherence across all departments.
• Maintain system security, compliance, and data integrity.
• Serve as the primary point of contact for Jira-related issues, troubleshooting application and workflow problems.
• Provide best practices and governance for consistent project and issue management across teams.
• Partner with Atlassian support and third-party vendors as required.
• Install, configure, maintain, and upgrade Jira and related Atlassian products (Confluence, Jira Service Management, etc.).
• Collaborate with project managers, product owners, and technical teams to define and optimize Jira usage.
• Create reports and dashboards to provide leadership with visibility into projects, progress, and KPIs.
• Develop and maintain documentation, training materials, and onboarding guides for Jira users.
• Design and implement Jira workflows, custom fields, dashboards, filters, boards, and reporting tools.
• Manage user accounts, roles, permissions, and security schemes.

The ideal candidate brings strong technical expertise, process-oriented thinking, and the ability to collaborate with diverse stakeholders to translate business requirements into efficient, scalable Jira solutions.

Please note: Visa sponsorship is not available for this position. Candidates must be legally authorized to work in the United States for the duration of the contract.

XNRGY is seeking an experienced Jira Administrator to manage, configure, and optimize our Atlassian Jira environment. This will ensure Jira effectively supports project management, software development, and business processes across the organization.

• Bachelor’s degree in Computer Science, Information Systems, or a related field (or equivalent experience).
• Atlassian Certified Jira Administrator or similar certification.
• 3–5 years of hands-on Jira administration experience.
• Familiarity with CI/CD pipelines and integrations (Jenkins, GitLab, GitHub).
• Experience with Jira REST APIs and scripting.
• Expert-level knowledge of Jira governance standards, workflows, permissions, and notifications.
• Excellent problem-solving skills and ability to translate business needs into Jira solutions.
• Experience in ITSM/ITIL processes using Jira Service Management.
• Strong understanding of Agile/Scrum and project management methodologies.