Real estate investment and management firm focused on creating long-term value across sectors.
Oversee daily operations, tenant relations, and financial performance of a retail shopping center.
7 days ago ago
Junior (1-3 years), Intermediate (4-7 years)
Full Time
Newport, KY
Onsite
Company Size
350 Employees
Service Specialisms
Real Estate Investment
Property Management
Asset Management
Development
Leasing
Capital Markets
Acquisitions
Sector Specialisms
Development & Construction
Architecture & Design
Retail Leasing
Creative & Marketing
Food & Beverage Curation
Acquisitions
Asset Management
Capital Markets
Role
Description
parking ops
tenant relations
staff management
financial reporting
event coordination
contract management
Responsible for overall Parking operations to eliminate parking issues and perceptions – cleanliness, efficient traffic flow, expense control, profitability, contract maintenance. Provide leadership to achieve objectives and goals.
Maintain a responsive open line of communication with tenants including handling tenant complaints, lease enforcement and preparation of amendments.
Handles customer complaints.
Oversee general office operations.
Interviews, manages, evaluates, and develops new and existing department staff.
Constantly evaluates the needs of the property and recommends improvements and actions as required.
Supervise and oversee security, hospitality, janitorial, and parking including walk-throughs, meetings and work orders. Responsible for the overall profitability Newport on the Levee through maximization of tenant sales and superior portfolio financial management and control.
Provide the highest level of service for our customers & tenants including solving tenant issues, providing advice to enhance the tenant’s business and constant communication with all tenants to ensure a positive partnership.
Supervise all special events and holiday planning including but not limited to Signature Events, Tree Lighting and holiday décor installation.
Coordinates any marketing-related requests with appropriate operational departments.
Responsible for contract services and performance management including negotiation, renewals, supervision and termination.
Must be able to inspect each property on a daily basis.
Expense control includes negotiating contracts, authorizing expenditures, reviewing monthly profit and loss statements.
Assist the General Manager with the preparation of the annual budget Newport on the Levee.
Attend weekly staff meetings and daily property line ups.
Maintains liaison with key city officials and departments.
Assist the General Manager in the preparation of monthly financial forecasts and operations reporting.
Requirements
degree
24/7
rotating
organized
retail ops
budget analysis
A.A. B.A. or B.S. 4-year degree or equivalent.
Must be able to respond to the property 7 days a week, 24 hours a day to handle emergencies.
Ability to work a rotating schedule during the hours the center is operating.
Must be highly organized.
Thorough knowledge of retail shopping center operations including center merchandising concepts and strategies and techniques to maximize tenant sales and profitability.
Ability to analyze budget numbers for conformance to budgetary guidelines.
Ability to communicate effectively with tenants, vendors, employees and managers regarding center operations or personnel issues to ensure the smooth operation of the center.
Ability to monitor and develop subordinates to ensure the smooth operation of the center.
3 to 5 years’ experience as a shopping center Assistant General Manager.
Thorough knowledge of the operations of a shopping center including conformance to budget standards and the day-to-day operation of maintenance security and housekeeping functions.
Must be able to cope with shifting priorities, difficult situations and deadlines.
Excellent communication skills - verbal and written.