Assistant General Manager - Newport on the Levee

Description

• Responsible for overall Parking operations to eliminate parking issues and perceptions – cleanliness, efficient traffic flow, expense control, profitability, contract maintenance. Provide leadership to achieve objectives and goals.
• Maintain a responsive open line of communication with tenants including handling tenant complaints, lease enforcement and preparation of amendments.
• Handles customer complaints.
• Oversee general office operations.
• Interviews, manages, evaluates, and develops new and existing department staff.
• Constantly evaluates the needs of the property and recommends improvements and actions as required.
• Supervise and oversee security, hospitality, janitorial, and parking including walk-throughs, meetings and work orders. Responsible for the overall profitability Newport on the Levee through maximization of tenant sales and superior portfolio financial management and control.
• Provide the highest level of service for our customers & tenants including solving tenant issues, providing advice to enhance the tenant’s business and constant communication with all tenants to ensure a positive partnership.
• Supervise all special events and holiday planning including but not limited to Signature Events, Tree Lighting and holiday décor installation.
• Coordinates any marketing-related requests with appropriate operational departments.
• Responsible for contract services and performance management including negotiation, renewals, supervision and termination.
• Must be able to inspect each property on a daily basis.
• Expense control includes negotiating contracts, authorizing expenditures, reviewing monthly profit and loss statements.
• Assist the General Manager with the preparation of the annual budget Newport on the Levee.
• Attend weekly staff meetings and daily property line ups.
• Maintains liaison with key city officials and departments.
• Assist the General Manager in the preparation of monthly financial forecasts and operations reporting.

Requirements

• A.A. B.A. or B.S. 4-year degree or equivalent.
• Must be able to respond to the property 7 days a week, 24 hours a day to handle emergencies.
• Ability to work a rotating schedule during the hours the center is operating.
• Must be highly organized.
• Thorough knowledge of retail shopping center operations including center merchandising concepts and strategies and techniques to maximize tenant sales and profitability.
• Ability to analyze budget numbers for conformance to budgetary guidelines.
• Ability to communicate effectively with tenants, vendors, employees and managers regarding center operations or personnel issues to ensure the smooth operation of the center.
• Ability to monitor and develop subordinates to ensure the smooth operation of the center.
• 3 to 5 years’ experience as a shopping center Assistant General Manager.
• Thorough knowledge of the operations of a shopping center including conformance to budget standards and the day-to-day operation of maintenance security and housekeeping functions.
• Must be able to cope with shifting priorities, difficult situations and deadlines.
• Excellent communication skills - verbal and written.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance