Senior Product Designer

Description

• Demonstrate agency by exploring AI tools and emerging technologies on your own, integrating them into your workflow to increase efficiency without compromising quality
• Contribute to the evolution of our design system, helping improve visual consistency and UX standards
• Regularly experiments with new tools and technologies, including AI
• Lead application of new technologies including AI-powered features to support business processes and overall user experience, positioning yourself as an innovative problem-solver who works independently with minimal supervision
• Conduct end-to-end research to inform product decisions and validate design directions
• Lead the feature development lifecycle with your tech lead from conceptualization to code-complete, executing research to inform decisions while identifying systemic improvement opportunities for your team and progressing toward your team's measurements of success
• Become the most vocal advocate for customers in your product segment, with deep expertise in complex user journeys and end-to-end process design thinking while contributing significantly to your team achieving its targets and success metrics
• Push the quality bar through detailed, accessible, and developer-ready design deliverables
• Complete your own audit of your product area and identify areas of improvement, taking ownership of problems beyond immediate scope and driving solutions proactively without waiting for direction
• Incorporates qualitative and quantitative research throughout the design process
• Become a trusted partner for your product peer and customers, building relationships within our company and with enterprise customers through direct research engagement
• Design and iterate on ideas through research-backed approaches, conducting usability testing and research sessions to validate design decisions and inform your process
• Collaborate on improving our design and product processes while taking proactive ownership of design system quality and identifying opportunities for system improvements
• Lead brainstorming and early feature discovery sessions with your product and engineering peers, demonstrating curiosity by questioning assumptions and digging deep into problems before jumping to solutions
• Create final designs that align with Salesforce Lightning Design System standards while contributing to our design system evolution and documenting your design decisions thoroughly
• Successfully lead high-impact features or system improvements that demonstrate measurable customer value and business impact, establishing yourself as a key contributor to your product area's success
• Take ownership of core user experiences, ensuring they are simple, scalable, and delightfully usable
• Serve as a strong contributor to the product roadmap and vision for your area, actively participating in every phase of development while demonstrating strategic thinking about business impact and user value

Requirements

• Can adapt research rigor to timelines while ensuring actionable insights
• Understand Sitetracker's tool, problems we solve, and the people we solve them for, while being able to articulate the value we provide across various market segments in critical infrastructure
• Stay curious and scrappy—constantly learning, testing new tools (including AI), and shipping iteratively
• Experience conducting on-site research or overcoming access limitations with proxies
• Familiarity with Salesforce or similar enterprise platforms is a plus
• Has tackled ambiguous problems using research as a strategic tool
• Can self-lead projects with minimal oversight and high accountability
• Demonstrates a structured and thoughtful design process from discovery to delivery
• Has built personal or experimental projects leveraging AI and emerging technologies

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance