Clinical Liaison

Overview

Assess potential residents, build referral relationships, and drive admissions.

Key Responsibilities

• relationship building
• resident assessment
• sales communication
• marketing plan
• admission criteria
• occupancy management

Tasks

-Participates as needed in the development of annual market plans, competitive analysis, and planning of marketing events. -Creates new and existing strategic relationships with professional referral sources to include any forms of effective outreach. -Keeps updated about relevant, operational, competitive, and company information, in order to respond effectively to inquiries from contacts and convey community message. -Develops positive relationships with the discharge planners, physicians, families, senior living providers, home health agencies and other healthcare providers, marketing Premier Place’s programs and services. -Assesses potential residents/guests, reviewing their medical records, and determines whether they should be admitted for care in collaboration with physicians, nurses, therapists, social workers, case managers and other interdisciplinary team members. -Actively communicates with prospective residents/guests, family members and key influencers (physician, attorney, trust officer, as appropriate) to generate sales activity required to meet sales goals. This includes frequent personal contact including but not limited to telephone calls, home or office visits, letters and tours. -Responsible for participating in, developing and meeting the community’s sales and occupancy levels in accordance with the marketing plan. -Communicates Premier Place’s admission criteria and obtains payer type information such as Medicare, Managed Care and Private Pay.

Requirements

• nursing degree
• clinical knowledge
• insurance knowledge
• regulatory compliance
• communication skills
• community outreach

What You Bring

-Have an overall knowledge and comfort level with all technology associated with their position and its implementation regarding outreach strategy and communications with professionals, families, and potential residents/guests of the community. -Knowledge of the information and techniques needed to assess and treat human injuries and diseases. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures. -In order to achieve admissions goals, should be comfortable with marketing presentations and proven skills with community outreach programs. -Excellent oral, written and interpersonal skills. Good visual and hearing acuity required; good verbal communication skills required. Must present a professional manner and be able to deal with situations that may be stressful. -Minimum of Associates degree in nursing or other health related field preferred, or equivalent experience - minimum 2 years experience working in sales/admissions position within skilled nursing, home health or assisted living environment. -Must be a solutions-driven problem solver with a working knowledge of health care insurance, including Medicare and Long-Term Care solutions. -Must be familiar with and adhere to guidelines related to the Fair Housing Act (FHA) and the Americans with Disabilities Act (ADA) regulations in all aspects of the job including sales presentations and marketing materials. -Knowledge of and special sensitivity to the needs of the aging.

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Benefits

-Employee Assistance Program -Competitive Pay -Company Discount Program -Employee Referral Program -Retirement Savings Account -Scholarship Program -Medical Benefits -Paid time off (PTO) -Awards and Recognition Programs

About Lcs

-As an innovative developer and operator, it handles master planning, new builds, expansions, renovations, and ancillary services. -Typical projects range from continuing care retirement communities to stand-alone assisted-living and memory-care campuses. -Specialisms span residential senior housing, healthcare operations, memory care, assisted living, community development. -Earned national recognition for workplace culture and customer satisfaction, including Gallup and J.D. Power honors. -Unusually, LCS integrates a chef-of-the-year contest across its communities, highlighting its hospitality flair. -Grounded in data, it uses proprietary analytics platforms to drive decisions across its senior-living portfolio.

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