HVAC Assistant Branch Manager

Description

• Champions a safe work environment by enforcing safety protocols and ensuring compliance with operational procedures.
• Ensures a clean, well-organized, and visually engaging sales floor, including shelving, endcaps, and displays.
• Supports daily branch operations, including opening and closing, and assumes leadership in the Branch Manager’s absence.
• Manages merchandising standards by overseeing promotional materials and maintaining up-to-date product literature and catalogs.
• Manages after-hours responsibilities and maintains clear, responsive communication with customers and team members.
• Delivers responsive, high-quality customer service across phone, email, and fax, ensuring timely resolution and follow-up.
• Oversee accurate order entry, timely fulfillment, and high-quality customer service to ensure operational efficiency.
• Maintains alertness and adheres to all safety-sensitive job requirements.
• Build and maintain strong, solution-focused relationships with customers, vendors, and internal teams through effective collaboration

Requirements

• High school diploma or GED required
• Full-time role (40+ hours/week) requires regular physical activity and equipment operation i nvolves frequent lifting (25–50 lbs., occasionally up to 100 lbs.) and pushing/pulling up to 300 lbs.
• Proficient in Microsoft Office and standard office technology
• Requires use of forklifts and material handling equipment, along with frequent bending, climbing, and reaching.
• Demands sustained physical movement and visual acuity for safe and effective task execution.
• 3+ years of experience in logistics or distribution, with 2+ years in a supervisory or team lead role
• Proficient in company systems for data entry, communication, and operational tasks.
• Strong leadership, communication, and operational skills in warehouse environments
• Must have HVAC product knowledge and/or technician experience working with commercial and residential HVAC products

Benefits

• 401(k) with company contribution, life insurance, and disability coverage
• Weekly pay, employee discounts, and additional perks
• Comprehensive health benefits (medical, dental, vision, prescription) starting day one
• HSA/FSA options, paid time off, and employee assistance program (EAP)

Training + Development

Interview process

Visa Sponsorship

Security clearance