Quality Supervisor

Description

• Own the internal corrective and preventive actions program driving timely completion of internal corrective actions that are verified as effective and sustainable.
• Facilitate daily touchpoints with production teams to align on quality priorities and any necessary containment or enhanced audit actions.
• Ensure inspection and audit processes are executed effectively and consistently by guiding Quality Technicians to communicate with urgency and see that findings have been addressed.
• Present findings in weekly and monthly reviews with leadership and cross departmental teams by translating this data into clear, actionable insights to drive decision making and accountability.
• Support calibration and measurement analysis activities by guiding resource alignment of the Quality Lab Coordinator and Quality Technicians with the needs of Supplier Quality Engineering and other internal teams.
• Develop and maintain collaboration support between other areas of the Quality Team such as Supplier Quality, Field Quality, and Advanced Quality.
• Ensure Quality Engineers are leading investigations on the floor and engaging directly with cross-department team members to resolve quality issues.
• Develop and maintain dashboards and visual management tools to communicate internal quality performance.
• Own the internal quality data pipeline – from collection to analysis to action. Monitoring and reporting key performance indicators related to product quality, production audits, and corrective actions.
• Set clear expectations, provide technical guidance, and foster a culture of ownership and continuous improvement.
• Ensure compliance with internal quality standards and procedures and escalate systemic issues with urgency and clarity, ensuring the team is informed, aligned, and driving to resolution.
• Foster a culture of accountability and collaboration by leading and coaching an internally focused Quality team including Product Quality Engineers, Quality Technicians, and a Quality Lab Coordinator.
• Lead the Internal Quality Team to be the first responder to internal quality issues as a result of scrap and rework, audit failures, and workmanship defects.
• Identify trends and lead initiatives to improve product and process quality.
• Approve timecards and vacation requests; ensure adequate shift coverage during team member absences.
• Conduct regular performance reviews, training sessions, and development planning.

Requirements

• 3+ years of experience in a manufacturing quality role, with at least 1 year in a leadership or supervisory capacity.
• Experience in HVAC or industrial manufacturing environments is a plus.
• Strong knowledge of quality tools and methodologies (e.g., 8D, FMEA, SPC, Root Cause Analysis, PPAP, FAI).
• Experience with ISO 9001 or similar quality management systems.
• Proficiency in Microsoft Office, TEAMS, Excel, PowerPoint, etc.
• Excellent communication, organizational, and problem-solving skills.
• Bachelor’s degree in Engineering, Quality, or related field preferred.

Benefits

• Employee Stock Ownership Plan (ESOP)
• Monthly Accrued Vacation
• Employee Assistance Program
• 9 Paid Holidays
• Health, Dental, Vision insurance, and other Ancillary coverages
• EBITDA Bonus

Training + Development

Interview process

Visa Sponsorship

Security clearance