Call Center Representative

Description

• Confirm appointments placed with canvassers or sales representatives
• Deliver scripted pitch to homeowners
• Input homeowners’ information and important details of conversations
• Issue appointments for reps to meet prospective homeowners
• Adjust scripted pitch to meet the needs of specific homeowners
• Receive appointments over the telephone
• Perform quality control phone calls
• Handle homeowners’ questions and objections
• Update lead information and maintain reports
• Obtain homeowner information including names, addresses, and phone numbers
• Contact homeowners to follow up on initial interactions
• Answer inbound calls from potential homeowners responding to advertisements
• Input appointment details into the computer system

Requirements

• Consistent schedule
• Knowledge of sales and marketing principles and strategies
• Product knowledge (training provided)
• Relevant work experience in telemarketing, sales, marketing, or promotions
• Proficiency in relevant computer applications

Benefits

• Monthly bonus opportunities for top performers
• Weekly bonus incentives for hitting team goals
• Fast-growing company with advancement opportunities
• Paid training
• Flexible shifts available
• Hourly pay plus performance bonuses on every sale
• Fun, supportive team culture (no micromanaging)

Training + Development

Interview process

Visa Sponsorship

Security clearance