Call Center Representative at Bath Planet By Bath Concepts in Mechanicsburg, PA | Kablio
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Call Center Representative
Bath Planet By Bath Concepts
Offers custom acrylic bathroom and shower remodel systems via a dealer network.
Call center rep contacts homeowners to set appointments and handle inquiries.
8 days ago ago
Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Mechanicsburg, PA
Office Full-Time
Company Size
54 Employees
Service Specialisms
Bathroom Remodeling
Construction Services
Design
Sector Specialisms
Residential
Commercial
Bathroom Remodeling
Bath Conversions
Role
Description
data entry
appointment scheduling
lead management
call handling
script adjustments
quality control
Confirm appointments placed with canvassers or sales representatives
Deliver scripted pitch to homeowners
Input homeowners’ information and important details of conversations
Issue appointments for reps to meet prospective homeowners
Adjust scripted pitch to meet the needs of specific homeowners
Receive appointments over the telephone
Perform quality control phone calls
Handle homeowners’ questions and objections
Update lead information and maintain reports
Obtain homeowner information including names, addresses, and phone numbers
Contact homeowners to follow up on initial interactions
Answer inbound calls from potential homeowners responding to advertisements
Input appointment details into the computer system
Requirements
sales
marketing
telemarketing
product knowledge
computer applications
experience
Consistent schedule
Knowledge of sales and marketing principles and strategies
Product knowledge (training provided)
Relevant work experience in telemarketing, sales, marketing, or promotions
Proficiency in relevant computer applications
Benefits
Monthly bonus opportunities for top performers
Weekly bonus incentives for hitting team goals
Fast-growing company with advancement opportunities
Paid training
Flexible shifts available
Hourly pay plus performance bonuses on every sale
Fun, supportive team culture (no micromanaging)
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
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Company
Overview
1999
Year of Establishment
Began as a way to reinvent bathroom remodeling.
750 Locations
National Dealer Network
Pioneered factory-made acrylic bath and shower systems installed nationwide.
$33M Revenue
Annual Sales Figure
Reflects strong niche growth in bathroom renovation.
1-Day Projects
Fast Installation Time
Projects often completed in as little as one day with custom solutions.
Pioneered factory-made acrylic bath and shower systems.
Projects range from tub‑to‑shower conversions to walk‑in tubs and hydrotherapy remodels.
Operates from a manufacturing base in Illinois, backed by Good Housekeeping quality Seal.
Known for streamlining installations and reducing client downtime.
Each installation starts with a free in‑home consultation, emphasizing tailored design.
Culture + Values
Environment + Sustainability
Inclusion & Diversity
Articles
Bath Planet - Contact Us
Bath Planet - Services