Conservice
Conservice provides utility management and billing services for multi-family and commercial properties.
4 hours ago
Junior (1-3 years), Entry-level
Full Time
Logan, Utah, United States
Hybrid
Company Size
2,000 Employees
Service Specialisms
Sector Specialisms
Description
bill research
issue resolution
audit support
provider correspondence
client communication
workload management
Account Resolutions Specialists thoroughly research and resolve client issues in an effective and timely manner. This role works with multiple teams within Conservice and communicates directly with single‑family clients and residents. Successfully resolving client and resident issues strengthens overall relationships and drives growth for the organization.
- Complete daily bill research
- Resolve client and tenant trash issues via email and phone calls
- Assist with client‑requested audits/projects
- Correspond with providers regarding bill anomalies
- Correspond with clients and residents to resolve urgent issues
- Solve problems with limited information
- Manage workload to meet deadlines and achieve goals
Requirements
communication
detail
adaptability
high school
- Communicate clearly and professionally in writing and verbally
- Be meticulous with great attention to detail
- Adapt to changes and processes efficiently
- High school diploma, GED, or equivalent
Benefits
Pay is $15.30 per hour plus performance‑based tier pay. The position is hybrid, requiring in‑office attendance on Tuesday, Wednesday, and Thursday, with full‑time hours Monday‑Friday.
Training + Development
Interview process
Visa Sponsorship
Security clearance
Overview
Thousands of properties
Properties managed
Efficiently handles utility costs across numerous properties in North America, streamlining operations for property owners.
- Aims to streamline utility billing and management for property owners.
- Provides utility management solutions for multi-family and commercial properties.
- Offers comprehensive services including utility billing, energy management, water conservation, and waste management strategies.
- Known for innovative technology platform that improves sustainability and reduces operational waste.
- Focuses on cutting-edge technology and customer service, offering real-time billing and energy insights.
Culture + Values
- Integrity and Accountability
- Innovation
- Customer Focus
- Continuous Improvement
- Collaboration and Teamwork
- Excellence
Environment + Sustainability
2035
Net Zero Goal
Aim to achieve net-zero emissions by 2035 through comprehensive sustainability initiatives.
- Committed to reducing environmental impact through sustainable business practices.
- Focus on energy efficiency, waste reduction, and resource conservation.
- Investing in clean technology and renewable energy solutions.
Inclusion & Diversity
- Foster a culture of inclusion where all employees are respected and valued.
- Ensure equal opportunities for all employees.
- Develop programs that support gender and cultural diversity in the workplace.