Order Taker & Fulfilment Coordinator (Part Time)
Tarmac
Process customer orders, schedule deliveries, and maintain communication throughout.
3 days ago ago
Junior (1-3 years)
Part Time
Doncaster, England, United Kingdom
Office Full-Time
Company Size
8,000 Employees
Service Specialisms
Construction services
Engineering
Design
Technical Services
Project Management
Consulting
Infrastructure
Civil Engineering
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Heavy Civil
Water Resources
Role
What you would be doing
order processing
issue resolution
customer communication
delivery scheduling
data management
query escalation
- Ensure timely order processing aligned with SLAs
- Resolve order discrepancies and missing details
- Process customer orders via phone, email, and digital platforms
- Maintain accurate records of interactions and resolutions
- Keep customers informed on order status and changes
- Support peak periods and assist the Lead Coordinator
- Schedule and monitor deliveries with transport planners and logistics partners
- Verify product codes, quantities, and delivery instructions
- Handle and escalate customer queries
What you bring
planning tools
logistics systems
continuous improvement
fast-paced
customer focus
collaboration
- Experienced with planning tools and logistics systems
- Strong continuous improvement mindset
- Proven experience in fast-paced logistics and order-taking environments
- Clear, confident communicator with a customer-first mindset
- Solid understanding of logistics planning systems and processes
- Collaborative and constructive in challenging situations
- Comfortable with numbers and written communication
- Positive, proactive communication style
- Operational efficiency and relationship-building skills
- Bonus scheme
- Access to join our Employee Communities (employee networks) we currently have nine communities inc. (REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & carers, Ability, Wellbeing, Female voice and menopause
- Access to the Tarmac Reward website with discounts on retailers, holidays, etc.
- Training and development opportunities
- Enhanced holiday entitlement
- Access to our Employee Assistance helpline for free and confidential advice
- Contributory pension scheme
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
100 years
Experience in Construction
The company has been delivering innovative materials and solutions in the UK construction sector for over a century.
- Offers a diverse range of services from road construction and maintenance to complex infrastructure projects.
- Known for its expertise in materials science, particularly in asphalt, concrete, and cement production.
- Has a strong portfolio of residential, commercial, and public sector projects, including transportation networks.
- Delivering large-scale projects, including highways, airports, and urban development initiatives.
- Committed to continuous improvement and sustainability in construction processes and products.
- Safety is our top priority.
- We are committed to continuous improvement.
- We act with integrity and respect.
- We build strong, lasting relationships.
- We take responsibility and deliver on our promises.
- We celebrate diversity and inclusion.
2050 Target
Net Zero Commitment
Aiming to achieve carbon neutrality by the year 2050.
15% Reduction
Carbon Emissions Goal
Aiming to cut carbon emissions by 15% by 2030.
20% Water Reduction
Water Usage Target
Committed to reducing water usage in operations by 20% by 2030.
- Sustainable product development and innovation are key focuses.
- Increasing recycling in operations.
- Focus on low-carbon and sustainable building materials.
30%
Women in Leadership by 2025
Target for women in leadership roles to reach 30% by 2025.
- We have implemented a robust program to promote inclusion in the workplace.
- The company regularly tracks and reports on gender pay gap data.
- Tarmac actively participates in initiatives to promote workplace equality.
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