Technical Service Representative - Automotive Coatings
Ppg
Provide on‑site technical support and sales for automotive coating customers
10 days ago ago
Junior (1-3 years)
Full Time
Montgomery, AL
Onsite
Company Size
47,000 Employees
Service Specialisms
Coatings
Paints
Specialty Products
Industrial Solutions
Performance Coatings
Automotive Refinish
Architectural Coatings
Aerospace Coatings
Sector Specialisms
Aerospace
Automotive OEM
Automotive Refinish
Industrial Coatings
Packaging Coatings
Protective & Marine Coatings
Civil Infrastructure
Offshore
Role
What you would be doing
technical support
paint application
inventory management
customer relations
sales support
process improvement
- Identify customer’s needs / expectations and assess competitive activities such that sales strategies can be developed to increase sales / profits.
- Maximize profit contribution by differentiation through technical problem solving which produces higher yield rates, lower reject rates and optimum appearance on the customer’s production line.
- Implement strategies to help manage inventory programs at customer locations of PPG product to increase inventory turns, reduce product obsolescence, and maximize freight advantages.
- Provide Paint Application Technical Service/Support for the Customer.
- You will also service other customers in surrounding states and support the sales and service team as needed.
- Ensure Automotive Coatings customer satisfaction by providing technical service in customer plant on a wide range of products and application techniques.
- Build sales position by establishing strong customer relationships at all levels, provide resolution to customer’s concerns, and quickly troubleshoot problems.
- Provide sales support to maintain and expand business at existing accounts and effective start-up of new products.
- Primary contact person for all customer complaints and questions. Will be the lead spokesperson / liaison in communicating between the customer and internal PPG support departments.
- May be asked to lead customer projects, assist with process improvements, and look for cost savings for the customer. This will also include inventory management, which may also include the ordering of all products for the customer and developing usage reports.
What you bring
ecoat
top coat
automotive
troubleshooting
driver's license
high school
- 2+ year of experience working with Ecoat and desirable Top Coat experience.
- Automotive coatings experience preferred
- Application troubleshooting experience in two or more technologies preferred
- Willingness to work for the first/day shift daily and also during the weekend when necessary
- Pretreatment, Base Coat, Ecoat, Powder, and Liquid coatings experience preferred
- Must have valid US driver’s license
- High school diploma or GED required
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
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Security clearanceInformation not given or found
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Company
Overview
Founded in 1883
Historical Milestone
This reflects the company's long-standing presence and contributions to the industry over more than a century.
- A global leader in coatings and specialty materials.
- A history of innovation has enabled the development of cutting-edge products for diverse industries worldwide.
- Serves multiple sectors, including automotive, aerospace, industrial, and consumer goods.
- Strong presence in more than 70 countries with a vast portfolio of products and services.
- Provides high-performance coatings to help businesses protect and beautify their assets.
- Products are used across industries ranging from automotive to marine and construction.
- Research and development efforts focus on creating sustainable and durable solutions.
- Expanded market position through strategic acquisitions in recent years.
- Recognized as a leader in materials science and coatings technology.
- Operate safe and healthful workplaces by trusting and rewarding employees.
- Cultivate a sense of belonging and harness diversity to drive innovation.
- Conduct business ethically and compliantly.
- Minimize environmental impact through operations.
- Deliver innovative products and solutions to maximize customer asset performance.
- Create mutual value through partnerships with suppliers and customers.
- Deliver positive change in the communities where operations occur.
- Partner with customers to create mutual value.
- Unite as a global team to represent 'One PPG'.
- Trust employees daily in every aspect of work.
- Strive for continuous improvement to achieve better outcomes.
50% by 2030
GHG Emissions Reduction Target
Target to reduce absolute Scope 1 and 2 GHG emissions validated by SBTi.
30% by 2030
Scope 3 GHG Emissions Target
Target to reduce absolute Scope 3 GHG emissions validated by SBTi.
41%
Sustainably Advantaged Products
Percentage of sales from sustainably advantaged products in 2024.
48%
Process Waste Management
Percentage of process waste reused, recycled, or recovered in 2024.
- Committed to reduce absolute scope 1 and 2 GHG emissions by 50% by 2030 from a 2019 base year (SBTi-validated)
- Committed to reduce absolute scope 3 GHG emissions by 30% by 2030 from a 2019 base year (SBTi-validated)
- 6% reduction in scope 3 GHG emissions in 2024 vs. 2019 baseline
- 18% reduction in scope 1 and 2 GHG emissions in 2024 vs. 2019 baseline
- 28% reduction in water intensity at priority sites in water-stressed areas in 2024
- 98% of key suppliers assessed against sustainability and social responsibility criteria in 2024
- Completed on-site solar installation in Caivano, Italy reducing ~390 metric tons CO₂ annually
- Joined Make it Zero initiative in April 2025 to reduce scope 3 emissions in DIY sector
Over 8,600 members
Employee Networks Growth
Eight Employee Resource Networks expanded to over 8,600 members across more than 60 countries in 2023.
32% Female Representation
Global Workforce Diversity
In 2023, 32% of non-frontline, global female professionals were represented in the workforce.
42% Participation Goal
Program Growth
The company aims for 42% global participation in Employee Resource Networks and DE&I programs by 2025.
9,809 Trained
DE&I Training
Since 2020, 9,809 people managers and employees have participated in allyship, inclusion, and DE&I hiring training.
- DE&I learning journeys launched globally for all employees and leaders since 2020
- Over 24,000 participants attended ERN events and DE&I learning experiences in 2023
- Increased non-frontline U.S. headcount since 2021: Black +42%, Latino +44%, Asian +26%
- 35 DE&I Listen & Learn sessions held in 2023 with more than 2,100 employees participating
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