Water Restoration Technician
Servicemaster Rrh
Inspect, mitigate, and restore water damage while documenting for insurance reimbursement.
2 days ago ago
$18 - $22
Junior (1-3 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Maumelle, AR
Field
Company Size
- Employees
Service Specialisms
Restoration
Water Damage Restoration
Fire Damage Restoration
Mold Remediation
Emergency Response
Disaster Recovery
Cleaning Services
Commercial Services
Sector Specialisms
Commercial
Residential
Hospitality
Healthcare
Education
Government
Retail
Manufacturing
Role
What you would be doing
water extraction
drying plan
quality control
customer communication
job inspection
documentation
- Prepares documentation and pictures according to company policies and procedures to ensure reimbursement from insurance companies
- Performs daily monitoring and tasks on assigned water jobs to residential and/or commercial customers with urgency
- Completes assigned jobs according to company processes while maintaining quality control on each job
- Move up to 70 pounds often, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
- Performs water damage mitigation to include water extraction, pack-out of contents, removing/disposing of non-salvageable materials, light construction and demolition as directed by supervisor. Use proper drying equipment to dry out structure and materials.
- Resolves issues with customers, communicates customer issues, daily job activities with supervisor and key company staff
- Inspects jobs after completion and obtains customer signatures for approval purposes, and requests payments when necessary
- Retrieves work orders, checks route for travel, ensures appropriate equipment and supplies are loaded on truck needed for job, arrives to work site.
- Express or exchange ideas with others quickly, receive and act on detailed information given.
- Explain processes used to complete active jobs and next steps to resolution in person to customers using printed materials as a guide with or without supervisor
- Responsible for making daily adjustments to the drying plan based on meter readings
- Ensures equipment, supplies, vehicles, and products are properly handled. Reports any equipment malfunction and or damage to supervisor
What you bring
mobile software
driver's license
respirator
high school
communication
customer service
- ASD – Applied Structural Drying Technician
- Use visual acuity to perform detail-oriented activities
- For safety reasons, respirators, which are used in certain situations, must be able to seal to your face
- Good verbal and written and communication skills
- Be exposed to various inside and outside working conditions: The change of environment such as with or without air conditioning and heating.
- Experience in the restoration or construction industry not required but preferred
- Reports to work on time in a clean, complete uniform
- Experience with using mobile software to enter data
- Good customer service skills
- Must be able to prioritize activities and meet deadlines
- High school graduate or equivalent
- Can read and follow product label usage instructions
- Stand and walk for extended periods of time. Lifting, squatting, crawling and crouching is required.
- Valid Drivers’ License and satisfactory driving record
- Mandatory Overtime
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
Company
Overview
- Specializes in rapid response to disasters and emergencies.
- Excellence in managing large-scale recovery operations for water, fire, and storm damage.
- Highly trained technicians providing expert restoration services to residential and commercial clients.
- Operations across multiple sectors including residential, commercial, infrastructure, and utilities.
- Swift and thorough restoration services helping businesses and homes return to normalcy after major disruptions.
- State-of-the-art equipment for handling restoration projects of any scale, from small homes to large commercial properties.
- Nationwide deployment of emergency response teams ensuring prompt support for customers regardless of location.
- Do what’s right
- Take care of each other
- Think like an owner
- Bring out the best in others
- Act with agility
- Play to win
- We Serve
- We Care
- We Deliver
- We Do
- Diversity and inclusion council meets regularly to implement strategies
- Mandatory diversity and inclusion training program with interactive exercises, videos and discussions
- Online platform for employees from diverse backgrounds to share stories and experiences
- Mentorship program pairing employees from different backgrounds
- Annual diversity and inclusion report tracking progress
- Diversity and inclusion committee reviews policies and procedures regularly
- Internal network for employees from diverse backgrounds to connect
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