Director of Sales Operations & Enablement

Description

We are seeking a strategic and hands-on Director of Sales Operations & Enablement to lead the transformation of our sales organization. This role is critical in driving sales productivity, improving engagement, and shifting our sales culture by instilling rigor, process, and accountability. You will own the design, implementation, and continuous improvement of our sales operations function, working closely with sales leadership, product management, marketing, operations, and executive stakeholders.

• Build and maintain sales playbooks aligned with buyer journeys, value messaging, and product positioning. Ensure integration into daily workflows and systems.
• Establish daily/weekly operating rhythms for sales leaders and teams, including funnel reviews, forecasting cadences, and coaching frameworks.
• Act as a key liaison between the sales team and executive sponsors. Provide visibility into progress, challenges, and strategic initiatives.
• Own onboarding programs for new sales hires, ensuring rapid ramp-up. Design ongoing training for product knowledge, skills development, and methodology reinforcement.
• Support RSMs and sales leaders in improving forecast accuracy and pipeline health. Implement tools and routines to ensure data-driven decision-making.
• Develop and manage KPIs, tools, and frameworks that enable sales leaders and Regional Sales Managers (RSMs) to drive performance, accountability, and continuous improvement.
• Introduce and reinforce a scalable sales methodology across the go-to-market (GTM) team. Standardize and implement sales processes to drive consistency and efficiency across the funnel.
• Drive adoption of sales tools (including Salesforce), ensuring they are configured and leveraged to support workflows, forecasting accuracy, and pipeline visibility.
• Collaborate with sales leadership to ensure effective territory planning, account assignment, and resource alignment.
• Lead enablement efforts that support broader sales transformation, embedding discipline, accountability, and collaboration across the team.

Requirements

The ideal candidate is a strong operator and coach who understands modern sales methodologies, builds scalable systems, and thrives on turning ambiguity into structure.

This hybrid based role is located in Cuyahoga Falls OH - approx 45 mins south of Cleveland & will require the applicant to live within a reasonable commuting distance from Cuyahoga Falls OH.

• Exceptional communication, change management, facilitation, and coaching skills.
• Strong analytical mindset; comfortable using data to guide decisions.
• Proven track record of designing and scaling sales operations/enablement programs that drive measurable results.
• Deep understanding of sales methodologies (e.g., MEDDICC, Challenger, SPIN, Sandler, etc.) and experience embedding them across teams.
• Bachelor’s degree required; MBA or related advanced degree is a plus.
• Experience leading change in fast-paced, growing organizations.
• 8+ years of experience in Sales Operations roles, preferably in B2B or SaaS environments.
• Expertise in Salesforce CRM and sales tech stacks (e.g., SalesLoft, Gong, Seismic, etc.).

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance