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Assistant Community Manager - Somerset at Town Center
Franklin Group
Assist community manager with leasing, admin, resident services, and property upkeep.
12d ago
Expert & Leadership (13+ years), Junior (1-3 years)
Full Time
Hampton, VA
Onsite
Company Size
700 Employees
Service Specialisms
Construction services
Project Management
Consulting
Engineering
Property Development
Design
Turnkey
Sector Specialisms
Luxury Residential
Senior Housing
Affordable Housing
Multifamily Rental Residences
Role
What you would be doing
model inspection
unit inspection
resident requests
osha compliance
bookkeeping
lease management
- Inspect model, office, and vacant units as necessary to ensure marketability. Ensure on-site office is organized and files are maintained as required. Inspect all make-readies.
- Responsible for ensuring efficient and courteous response to all resident requests.
- Assisting the Community Manager in subsequent orientation, training and scheduling of all leasing and office personnel.
- Responsible for reporting any unusual or extraordinary circumstances regarding the residents or the community.
- Operate within OSHA (Occupational Safety & Health Act) standards and company safety policies at all times.
- Responsible for always ensuring a professional appearance and behavior for oneself and all personnel.
- Efficient and timely reporting, maintenance and submission of all administrative forms, files, and reports.Post rent to system. Perform bookkeeping functions, as necessary.
- Assisting the Community Manager in designing and implementing a resident retention program, i.e., a newsletter or social activities.
- Lease to qualified prospects by showing available apartments. Assist with the lease renewal program with initial contact and follow-up on residents.
What you bring
shop competition
company policies
leasing techniques
rental rates
curb appeal
fair housing
- Shop competition regularly and have knowledge of their pricing, policies, lease terms, community terms, etc.
- Thorough knowledge of company policies and procedures.
- Thorough knowledge of leasing techniques and sales methods as outlined in the Leasing & Marketing Manual. Fully informed of current rental rates, sizes, locations, and all amenities of community.
- Need to have an awareness of the “curb appeal” of the community.
- Knowledge of Fair Housing Standards
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
2013 Founded
Founded in 2013
The company began with a focus on multifamily real estate and has significantly expanded since its inception.
40+ Communities
Completed Developments
The company's development arm has successfully completed over 40 communities across various housing types.
$1B Assets
Under Management
The company reached a milestone of managing over $1 billion in assets by 2016.
- Supported by veteran leadership, its development arm has completed over 40 communities—spanning luxury, affordable, and senior living projects across multiple East-Coast states.
- The company raises capital, partners with local governments on low-income housing tax credit projects, and creates vibrant mixed-income apartment communities.
- Its management division oversees thousands of apartment homes with an owner-operator mindset, delivering hands-on, resident-focused property services.
- Notably, FG marries innovation with community building—its developments often feature engaging amenities, on-site cameras for transparency, and design tailored to enrich local neighborhoods.
- We are driven by passion and accountability.
- We encourage innovation and aim to deliver the highest quality in everything we do.
- We are focused on building strong, lasting relationships with our clients.
- We value teamwork and collaboration in all our endeavors.
- Integrity and transparency guide our decision-making process.
Net Zero 2050
Target Year
Commitment to achieving net zero emissions by 2050.
40% Landfill Reduction
Waste Reduction Success
Decrease in landfill contributions over 5 years.
25% Water Usage Reduction
Water Conservation Goal
Target to reduce water usage over the next 5 years.
- Energy-efficient practices implemented across all operations.
- Actively investing in renewable energy sources for facilities.
45% Leaders
Female Representation
Women make up a significant portion of leadership roles.
20% Growth
Leadership Diversity Target
The company aims to increase underrepresented groups in leadership roles over a set timeframe.
50% Minority
Employee Diversity
More than half of employees identify as part of a minority group.
- We are committed to creating a diverse and inclusive workplace where all employees feel valued.
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