Description

The Leasing Associate is responsible for leasing, marketing, and maintaining positive resident relations. This role handles lease signings and acts as a landlord on behalf of property owners, ensuring smooth move‑in experiences and strong community engagement.

• Respond to telephone and internet inquiries, scheduling virtual, self‑guided, and in‑person tours.
• Greet and qualify prospects using lead management software; assist with applications and deposits while following Fair Housing rules.
• Maintain updated availability reports, process applications with credit checks and rental‑history verification, and submit for Community Manager approval.
• Follow up with applicants on status and obtain signatures on lease paperwork.
• Show apartments, close sales, prepare units for move‑in, and provide community orientation.
• Maintain an active social‑media presence for the property to boost visibility and engagement.
• Promote resident satisfaction and retention by promptly addressing complaints, questions, and service requests.
• Conduct all functions needed to close sales, including lead generation, tours, showroom upkeep, and follow‑up.
• Implement marketing strategies within budget limits (competitive rates, referrals, promotions, outreach) to generate traffic.
• Present a favorable community image to achieve property objectives and public recognition.
• Plan and host resident events (parties, contests) and attend after‑hours functions as needed.
• Complete lease, move‑in, check‑out, and peak‑period paperwork promptly.
• Attend weekly and daily goal‑setting meetings.
• Collaborate with the maintenance team to ensure timely resolution of resident service requests.
• Work primarily on‑site in an office setting, with occasional outdoor exposure and a noisy, brightly lit environment.

Requirements

Candidates should have an associate’s degree or equivalent, or six months to one year of related experience, and be proficient with Microsoft Office and property‑management software. A valid driver’s license is required.

• Meet physical requirements: sit for extended periods, climb stairs, read documents/screens, hear verbal communications, lift up to 20 lb, and use mobile devices.

Benefits

At RPM, we’re in the business of extraordinary. We believe a people‑first approach leads to success, so we provide top industry pay, comprehensive benefits, and clear pathways for upward mobility through career training and education. Join us and start your extraordinary journey today.

RPM Living offers weekly pay for on‑site associates, comprehensive health coverage, employer‑paid assistance, mental‑health and wellness programs, and ancillary benefits such as critical illness and accident insurance. Employees also receive a robust 401(k) match, professional development opportunities, DEIB initiatives, paid time off with floating holidays, and discounted perks like Costco membership and travel discounts.

Training + Development

Interview process

Visa Sponsorship

Security clearance