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Notting Hill Genesis

Landscape Services Officer

Company logo
Notting Hill Genesis
Notting Hill Genesis is a leading UK housing association providing affordable homes and services.
Oversee contractor performance and deliver landscape improvements for NHG estates.
2d ago
Intermediate (4-7 years), Junior (1-3 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
London, England, United Kingdom
Field
Company Size
1,500 Employees
Service Specialisms
Property Development
Design
Construction Services
Project Management
Consulting
Technical Services
Turnkey
Sector Specialisms
Residential
Legal Services
Repairs
Care and Support Services
Complaints
Service Charges
Property Management
Development
Role
What you would be doing
contractor management
enhancement schemes
re‑tendering
compliance monitoring
biodiversity collaboration
maintenance scheduling

As a Landscape Services Officer at Notting Hill Genesis, you will work closely with our contractors to help shape the quality and consistency of our outdoor spaces. You will make sure the day-to-day landscape services are delivered in line with the contractual timeframes. Focusing on the better places arm of our NHG making London home strategy you will drive the aesthetics on our estates. This will see you working across both elements of horticulture and arboriculture.

  • Monitor and manage contractor performance across NHG's landscape services portfolio.
  • Advise internal and external stakeholders, attend resident meetings, and represent NHG professionally.
  • Lead on enhancement schemes and support the delivery of annual improvement works.
  • Support re-tendering of contracts and ensure services represent good value for money.
  • Keep up to date with health and safety, financial regulations, and best practice in landscape management.
  • Collaborate with development and asset teams to protect landscaped areas and promote biodiversity.
  • Ensure contractors meet accreditation standards and quality control requirements.
  • Ensure compliance with maintenance schedules for green/brown roofs and tree management programmes.
What you bring
contractor management
landscape management
level 3
arboriculture
plant knowledge
customer service

We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation. Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, there may be an expectation to study towards a professional qualification. The role is a great chance to build on an already existing passion for both customer services and horticulture. Training will be provided to support embedding knowledge picked up through experience though a qualification would be greatly received.

  • Experience in contractor management
  • Experience in landscape management, including contractor oversight and delivery of improvement works.
  • A passion for being outdoors with a good knowledge of plants, trees and landscape management
  • City & Guilds Level 3 (or equivalent) in horticulture, or significant horticultural/parks management experience.
  • A good knowledge through qualifications or experience of arboriculture
Benefits

Step 2: Successful candidates will be asked invited to an interview and assessment

  • Excellent annual leave allowance and flexible working opportunities (qualifying period may apply)
  • Life Assurance x 4 annual salary
  • Generous pension scheme
  • Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more.
  • Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply)
  • Employee assistance - free confidential advice and counselling services provided by independent specialist organisations.
  • Health cash plan
  • Cycle to work scheme.
  • Interest free loans - season ticket loan, tenancy deposit loan, and training loan
Training + Development
Information not given or found
Company
Overview
2018
Year Founded
The company was established through the merger of two prominent housing organizations.
  • Aims to deliver high-quality, affordable homes across London and the South East of England.
  • Specializes in the development, management, and maintenance of residential properties.
  • Works on a wide range of projects, from new build homes to large-scale regeneration schemes.
  • Known for its focus on creating sustainable and community-centered living spaces.
  • Has a strong presence in regeneration, transforming neighborhoods and improving local amenities.
  • Supports tenants with a variety of services, including housing management and community programs.
Culture + Values
  • Reinvesting surplus for purpose – all profit from commercial activities is reinvested into improving existing homes, services, and developing more affordable housing.
  • Self‑sufficiency and entrepreneurial spirit – businesses are empowered to run their own affairs, innovate, and make improvements.
  • Resident‑centric listening – actively and empathetically listening to residents and seeing services from their point of view.
  • Holistic, tenure‑blind estate management – managing estates to meet the needs of all residents and the local community.
Environment + Sustainability
20+ Targets
Sustainability Strategy
Committed to achieving over 20 sustainability goals for homes, green spaces, and business operations by 2030.
500+ Homes
Green Retrofit Program
Retrofitting over 500 homes across London with energy-efficient upgrades to meet EPC C standards.
£250m Bond
Sustainability Borrowing
Issued a £250 million sustainability bond to fund construction of highly energy-efficient homes meeting EPC B standards.
£230m Investment
Building Safety & Decarbonisation
Planned £230 million gross expenditure for building safety rectification and decarbonisation over the next decade.
  • Sustainability is central to mission – improve energy efficiency of homes to lower carbon emissions, energy bills and enhance green spaces.
  • Target EPC C by 2030 – focusing on fabric-first approach to raise all homes to at least EPC C standard.
  • Net zero carbon target by 2050 – plans include EPC C by 2030 followed by pathway to full carbon neutrality by 2050.
Inclusion & Diversity
4.4/5 Rating
Employee Feedback on Glassdoor
Reflects the company's diversity and inclusion efforts as rated by employees on Glassdoor.
72% Would Recommend
Employee Workplace Satisfaction
Indicates high employee satisfaction with the workplace environment, suggesting strong inclusive practices.
  • No further publicly stated DEI strategy or gender breakdown data available from official sources.
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