Dubai-based lifestyle conglomerate spanning retail, leisure, real estate, entertainment across Middle East, Africa, Asia
Deliver exceptional customer service, meet sales targets, and maintain store standards.
8 days ago ago
Junior (1-3 years)
Full Time
Riyadh, Saudi Arabia
Onsite
Company Size
43,000 Employees
Service Specialisms
Property Development
Retail Management
Shopping Malls
Leisure & Entertainment
Hospitality
Sector Specialisms
Shopping Malls
Hotels
Cinema
Hypermarket
Supermarket
Leisure and Entertainment
Residential Communities
Retail
Role
Description
store standards
customer service
merchandise recommendation
advanced selling
sales targets
security compliance
Ensure Store Standards Are Maintained at All Times, Supporting with Instore Tasks Including but Not Limited to Cleanliness, Tidiness and Replenishment.
Ensure Customer Concerns Are Addressed Promptly and Professionally and Escalated in A Timely Manner to the Store Manager, When Necessary, Keep the Customer in Mind Through All Interactions.
Recommend, Select, And Help Locate or Obtain Merchandise Based on Customer Need in Other Majid Al Futtaim Fashion Brands and Stores, If Not Available Instore.
Use Advanced Selling Skills in Order to Better Support the Customer’s Needs, Generate High Value Transactions, And Build a Consistent Flow of Repeat Custom
Be The Ultimate Champion of Customer Service Standards in Line with Majid Al Futtaim Guidelines, Understanding Customer Needs and Enabling the Fulfilment of an Exceptional Experience for The Customer.
Contribute To Enhanced Sales Targets with Thorough Product Knowledge, Taking Opportunities to Up Sell and Cross Sell.
Achieve Set Sales Targets and Use Creative Ways to Exceed the Same, Keeping the Customer in Mind.
Comply With All Store Security Policies and Regulations, Minimizing Exposure to Stock Loss.
Requirements
high school
1-2 years
customer service
communication
High School Certificate
1-2 Years Industry Experience
Excellent Customer Service
Good Communication Skills
Benefits
Work in a friendly environment, where everyone shares positive vibes and excited about our future.
Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
20+ Markets
Global Presence
Operates across over 20 international markets, showcasing its cross-continental expansion.
BBB Rating
Credit Standing
Maintains a strong credit rating, facilitating investments in sustainable projects.
Multi-Billion Dirham
Development Scale
Delivers large-scale real estate projects across the Middle East.
Created from a vision to redefine shopping and leisure in the Middle East, this group evolved from a single founder's idea into a cross-continental leader.
It drives growth through major retail and community hubs like shopping malls, hotels, and mixed-use developments.
Features exclusive franchises and key projects such as Carrefour hypermarkets, VOX cinemas, Ski Dubai, iFly Dubai, and the iconic Mall of the Emirates.
Operates a leisure division that introduces unique attractions like indoor skiing, skydiving, waterparks, and flagship stores for LEGO and American Girl.
Known for impressive achievements, including the region's largest indoor ski floor, the first corporate green sukuk in the Middle East, and a multi-screen IMAX and 4DX cinema flagship.
Culture + Values
Customer Obsession
Sustainability
Collaboration
Innovation
Empowerment
Integrity
Environment + Sustainability
2050 Net Zero
Comprehensive climate commitment.
Aim to achieve net zero emissions across all operations and value chain by the year 2050.
100% Renewable Energy
Transition to clean power.
Commitment to sourcing all operational energy from renewable sources by 2025.
35% Carbon Reduction
Ambitious emission reduction target.
Goal to cut carbon footprint by one-third by 2030.
90% Waste Diversion
Waste management commitment.
Efforts to recycle or reuse 90% of operational waste to reduce landfill impact.
Sustainable products and services in key sectors including retail, shopping malls, and leisure