Operations Support Administrator

Overview

Admin support for regional property operations, handling occupants, contractors, and logistics.

Key Responsibilities

• scheduling
• utility management
• maintenance coordination
• database management
• reporting
• customer service

Tasks

-Support scheduling, calendar management, and operational logistics across multiple sites -Manage property-related tasks such as utility payments, maintenance coordination, inspections, and lease documentation -Collaborate with team members to meet departmental goals and share best practices -Liaise with internal departments and external service providers to ensure timely service delivery -Respond to inquiries, resolve issues, and manage complaints with a solutions-focused approach -Maintain accurate records and databases related to property and operational activities -Perform a range of general administrative duties including data entry, document management, and reporting -Identify and escalate operational challenges while contributing to process improvements -Provide prompt and professional customer service to team member occupants, contractors, and internal stakeholders

Requirements

• sap
• data entry
• administration
• property management
• customer service
• communication

What You Bring

-Experience in an administration or similar role. Previous administration of real estate or property management is an advantage. -Professional level of computer literacy and data entry skills -Advanced time management, planning and organisational skills with the ability to manage multiple priorities to meet objectives -Adaptability including the ability to perform efficiently in a diverse environment -Excellent attention to detail with proven administrative skills -SAP experience will be highly advantageous -Excellent customer service skills with the ability to build and maintain successful working relationships -Effective communication skills including active listening, asking appropriate questions, clarifying the issues, and expressing oneself clearly

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Benefits

-Health & Wellness – Discounts with BUPA, Fitness Passport to access multiple gyms across Australia & EAP access to support you and your immediate family. -Employee Referral Program– Opportunity to receive a referral bonus up to $5000 for applicable roles. -Financial Benefits – Paid Parental Leave & Secondary Carers Leave, Salary Sacrificing, Novated Leasing, Income Protection Insurance & More than 600 retail discounts such as Coles, Petbarn, Virgin, HOYTS & Crown. -Culture & Career – Personal and Team Recognition (Made for More Awards), Internal Career Progression, Training & Upskilling through our award-winning WesTrac Institute. -Additional Perks – Emergency Services Leave, Defence Force Reserves Leave & Employee Share Purchase Plan opportunity

About Westrac Cat

-Grew from a single WA dealership into a multi‑state Cat heavy equipment powerhouse. -Operates 31 branches across WA, NSW, and ACT as a flagship of Seven Group Holdings. -Serves major mining clients like BHP and Rio Tinto, supplying and maintaining heavy equipment. -Launched a Technology Experience Centre in NSW featuring remote‑operator stations and Cat’s MineStar systems. -Provides whole‑of‑life support including parts, servicing, operator training, and FitFleet monitoring. -Engages in projects ranging from mine sites to infrastructure development, leveraging expertise in heavy‑haul and fleet solutions.

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