Branch Sales Representative

Description

• Source parts and/or equipment in collaboration with buying groups and suppliers;
• Follow company guidelines, policies and procedures;
• Understand clients’ needs and suggest appropriate products or services to achieve satisfaction;
• Address customer's concerns and offer the best solution to solve the problem in a timely manner;
• Conduct physical inventory and maintain inventory accuracy and cleanliness;
• Manage all incoming phone calls in a professional manner;
• Participate in after hours on-call rotation after 3 month that will involve attending the branch for emergency call outs.
• Build sustainable customer relationships and trust with customers account through open communication;
• Process orders and quotations using different methods and support inside sales team with quotation requests;
• Provide an outstanding customer service;

Requirements

• Working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook);
• Professional phone manner and customer service skills;
• Excellent verbal and written communication skills;
• Professional demeanor;
• Forklift training will be required if the person doesn't have it already;
• Safety footwear required.
• Previous experience in HVAC-R industry, retail sales or technical related field (an asset);
• Good sales abilities and persuasiveness;
• Problem solving abilities;
• Good organization skills;
• Ability to work under pressure unsupervised;
• Strong work ethic and positive team attitude;
• Completion of professional degree in refrigeration, heating, ventilation (an asset);
• Ability to multitask, prioritize, and manage time effectively;
• High School Diploma;
• Ability to lift or move heavy products (up to 50lbs.);

Benefits

• Early vacation program.
• Reimbursement of professional association membership fees.
• An employee assistance program including psychological, financial, and legal support.
• Medical and dental coverage from day one, along with short and long-term disability protection
• Contribution to a collective registered retirement savings plan upon starting your role.
• Access to telemedicine from the beginning of your employment.
• Wellness spending account

Training + Development

Interview process

Visa Sponsorship

Security clearance