Processing Technician

Description

• Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks.
• May lead lower level clerical employees assisting in carrying out processing responsibilities;
• Initiates correspondence in carrying out duties;
• Process and deposit incoming checks quickly and accurately.
• compose effective correspondence and forms;
• Maintain accurate records using electronic systems.
• Prepares status or statistical reports related to processing function;
• operate office suite software.
• Maintains calendars of due dates and initiates recurring work or special clerical projects accordingly;
• Makes decisions as to case status, transaction permissibility or admissibility;
• organize and coordinate workflow;
• operate office equipment including computers, tablets, and other electronic equipment;
• Work with the mailroom and DMV teams to fund and track customer escrow accounts.
• Examines incoming materials for accuracy, completeness and conformance to state statutes and regulations;
• Handle confidential information carefully.
• perform research assignments;
• May process fees and maintain financial records;
• Responds to internal and external inquiries for information and assistance;
• Assists in maintaining general files in support of processing function;
• Types correspondence, forms, file documentation, etc. in support of processing function;
• Sets up and maintains office procedures, filing and indexing systems and forms for office use and to meet recurring needs;
• examine documents for accuracy and completeness;
• Makes corrections and/or additions;
• Performs the most complex duties related to an agency’s clerical processing functions;
• Devises follow up procedures to efficiently and effectively carry out activities;
• Check escrow balances and help initiate refunds when needed.
• Keep track of deposits, reconcile cash drawers, and ensure transactions are correct.
• Initiates and maintains communications with a wide variety of resources to verify information and complete transactions including other state employees, offices and outside officials such as attorneys, judicial and social welfare officials or representatives;
• Maintains records and logs;
• devise and maintain record keeping and filing systems;
• Interprets and applies state statutes and regulations relating to the particular processing service;

Requirements

• Experience working with Microsoft Office applications, including Outlook, Teams, Excel and Word.
• articulate ideas and information effectively;
• Referral Questions: This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire’s expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section).
• Ability to
• read, comprehend and apply laws, regulations, and procedural guidelines;
• Experience processing checks and deposits within established deadlines.
• Knowledge of office systems and procedures;
• interpersonal skills;
• Experience handling confidential information related to payments and deposits.
• Experience working independently and making decisions based on guidelines and procedures.
• oral and written communication skills;
• Experience performing cash drawer reconciliation.
• Work independently and as part of a team.

Benefits

• A healthy work/life balance to all employees
• Full Time, 40 hours per week
• Professional growth and development opportunities

Training + Development

Interview process

Visa Sponsorship

Security clearance