Provider of non‑hazardous solid waste collection, recycling, disposal and energy services.
Manages waste operations, routing, customer service, and performance reporting.
5 days ago ago
Junior (1-3 years), Intermediate (4-7 years)
Full Time
Indianapolis, IN
Onsite
Company Size
42,000 Employees
Service Specialisms
Non‑hazardous solid waste collection
Waste transfer
Waste disposal
Recycling services
Energy services
Sector Specialisms
Residential
Commercial
Industrial
Manufacturing
Retail
Special Waste
Hazardous Waste
Recycling
Role
Description
report generation
tech support
data monitoring
inventory management
route planning
dispatch coordination
Generates reports on waste volumes, recycling rates, and other key performance indicators (KPIs).
Troubleshoots office system technical issues, assists with software problems, and ensures equipment functions correctly.
Prepares and distribute information on waste and recycling guidelines.
Responds to customer inquiries about waste and recycling procedures. Addreses complaints and provide solutions related to waste collection or recycling issues. Ensure customer satisfaction with waste management services.
Manages schedules, processes invoices, and coordinates driver routes. Handles the scheduling of waste pickups and equipment deliveries.
Identifies and resolves operational issues, such as equipment malfunctions and route delays.
Monitors and reports waste collection and recycling data. Ensures adherence to environmental regulations and waste management guidelines.
Manages inventory, coordinates with other departments, and ensures smooth workflows.
Ensures efficient routing and resource allocation with dispatchers and holds driver daily debriefs.
Maintains records of waste streams, recycling programs, and disposal sites.
Requirements
waste regulations
data analysis
customer service
problem solving
ehs compliance
software knowledge
Familiarity with waste and recycling regulations and practices.
Data analysis and reporting skills.
Excellent customer service and communication skills.
Advanced problem-solving and analytical skills.
Experience and/or background in property management, facilities maintenance, and handling EHS Compliance related tasks.
4 - 7 years of overall relevant work experience
Ability to work independently and as part of a team.
Knowledge of relevant software and systems.
Benefits
Health care and dependent care spending accounts.
Comprehensive medical benefits coverage, dental plans and vision coverage.
Life insurance and accidental death & dismemberment insurance.
Half of the company's workforce is composed of ethnically diverse individuals, reflecting a commitment to inclusivity.
38% Leadership Roles by Women
Women in Top Leadership
38% of top leadership positions within the company are held by women, showcasing progress toward gender equality.
$75.8M with Diverse Suppliers
Diverse Supplier Spending
The company spent $75.8 million with certified diverse suppliers in 2022, aiming for $150 million by 2025.
82% Employee Satisfaction
Employee Satisfaction Rating
82% of employees rated the company as a great place to work in a 2024 survey, reflecting a supportive workplace culture.
Established MOSAIC Council in 2013 to drive inclusion efforts, including recruiting partnerships, training, leadership development, and business resource group support.
Removed college-degree requirements for many roles to broaden access and inclusivity.
Aims to achieve 50% diversity in leadership roles by 2030.