

Leading company in sustainable technology solutions.
As our Customer Journey Manager, you’ll use insight, analysis, and root cause investigation to assess and improve key customer journeys and touchpoints. You’ll champion a proactive, insight-led approach to continuous improvement and design experiences that reduce customer effort, increase satisfaction, and drive operational efficiency.
DBS clearance will be required for this role.
Redhill - Hybrid working – office days subject to business needs, around 2 days per week
As a Disability Confident Committed employer, we run a guaranteed interview scheme for disabled applicants. If you meet the essential criteria listed in the job description for this position and would like to be considered under this scheme, please state this in your application.
£42,750 - 45,000 pa + excellent benefits (Full time – 36 hours per week)
To create a great experience for our customers, we need to create a great experience for one another. What Raven offers goes beyond the ordinary, giving you the opportunity to join a community of people who share the same values and are passionate about making a difference.
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