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Technology Transformation Manager
Taylor Morrison
Lead strategic initiatives across mortgage technology platforms, optimizing system performance, leading implementations, and aligning technology solutions with business goals.
16d ago
$83,030 - $123,500
Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Seminole County, FL
Office Full-Time
Company Size
3,000 Employees
Service Specialisms
Construction services
Project Management
Consulting
Engineering
Architecture
Property Development
Design
Technical Services
Sector Specialisms
Residential
Homebuilding
Financial Services
Insurance Services
Title Services
Role
What you would be doing
system integration
project management
system review
collaboration
client satisfaction
encompass systems
- Interviewing, selecting, and training employees
- Appraising productivity; handling employee grievances or complaints, or disciplining employees
- Monitoring work for legal or regulatory compliance
- Deliver outstanding customer service through clear verbal and written communication, collaborating effectively with both internal and external customers
- Providing for safety and security of the workplace
- Collaborate with cross-functional teams to ensure seamless delivery of technology solutions that support operational goals
- Report to Division/Corporate Office/Community daily and adhere to schedule
- Deliver system integrations with ancillary platforms; evaluate configurations and processes to identify gaps, inefficiencies, and automation opportunities; develop and maintain business rules, forms, and compliance workflows
- Organize and execute full-cycle Encompass system implementations, including requirements gathering, configuration, testing, training, and “go live” support
- Maintain high levels of client satisfaction through proactive communication, problem-solving, and continuous improvement
- Apportioning work among employees, organizing technology department
- Drive the evolution of mortgage applications by leading initiatives to transition processes and systems to the next generation of the Encompass platform, ensuring scalability, efficiency, and compliance
- Determining work techniques and skillsets needed
- Comply with company policies and procedure
- Analyze large datasets to identify trends, discrepancies, and actionable insights for leadership decision-making
- Oversee and manage multiple projects related to mortgage technology transformation, ensure timely delivery, scope adherence and alignment with organizational goals
- Conduct system reviews and deliver optimization blueprints aligned with industry best practices; coordinate maintenance, troubleshooting, and ongoing support
- Serve as the primary liaison and point of contact for Encompass-related projects; maintain strong relationships with internal teams and external partners to ensure satisfaction and engagement
- Manage internal and external vendor developers to ensure quality, timely, delivery and adherence to technical standards
- Evaluate and optimize system configurations and workflows to identify gaps, inefficiencies, and opportunities for automation, including implementing robotic process automation (RPA) solutions to streamline processes and improve time efficiency
- Maintain strong relationships with internal and external stakeholders, ensuring high levels of satisfaction and engagement
- Coordinate and execute system maintenance, troubleshooting, and integrations with ancillary technology platforms
- Planning budgets for business priorities
What you bring
encompass
microsoft
degree
project management
communication
mortgage systems
- Ability to oversee direct reports daily and provide guidance as needed
- Encompass experience is required
- Ability to access, input, and retrieve information from a computer and/or electronic device
- Proficient in using communication tools such as phone and computer, including Microsoft Suite
- Familiarity with programming languages such as Visual Basic (VBA) and C# is a plus
- Ability to provide positive and constructive feedback to team members Maintain confidentiality of company and customer’s information
- Taylor Morrison experience and/or successful completion of training program may override required education and/or experience requirement.
- Experience working in publicly owned company and/or industries with SOX compliance program Results oriented - relies on experience and judgment to plan and accomplish goals
- Experience with LoanVision, SoftPro, PowerBI, Jira and Halo systems is a plus
- Ability to sit or stand for long periods of time and move around work environment as needed
- The ability to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds
- Ability to have face to face conversations with customers, co-workers and higher-level manager
- Proficient in building and maintaining stakeholder relationships
- Ability to operate a motor vehicle
- Two (2) years to five (5) years of project management experience required
- ICE Mortgage Technology Encompass Administrator Certification is a plus
- Strong communication skills – written, verbal, and listening
- Experience managing on-site, offshore and remote team members, while quickly adapting to changing priorities and deadlines
- Ability to manage key timeframes and strict deadlines
- Ability to partner with remote technical team and local business leadership
- Three (3) to five (5) years of experience in mortgage systems administration, implementation, or strategy required
- Detail-oriented and be able to multi-task
- Ability to create strong working relationships with others
- Must be able to able to remain in a stationary position up to 50% of the time
- Self-motivated individual with ability to work independently and take initiative to achieve results
- Bachelor’s degree in Information Technology, Computer Science, or related field is a plus, but not required
- Vacation & Company Holidays
- Home Mortgage Program
- 401(k) with Company Matching Contributions
- Tuition Reimbursement
- Remote opportunities available
- Disability Programs
- Health Care - Medical/Dental/Visio n/Prescription Drug Coverage
- Flexible Spending Accounts
- Employee Home Purchase Rebate Program
- Competitive Compensation
- Employee & Dependent Life Insurance
- Employee Assistance Program (EAP)
Information not given or found
Interview process
- initial screening
- technical assessment
- behavioral interview
- cultural fit interview
- hiring manager interview
- executive interview
Information not given or found
Security clearance- employment verification
- education verification
- criminal background check
People also searched
Company
Overview
$7.2B revenue
Annual Revenue
Delivered $7.2 billion in revenue, showcasing strong financial performance.
11,500 homes
Homes Delivered
Constructed approximately 11,500 homes in 2023, reflecting significant production volume.
72,000 lots
Controlled Land
Owns and controls over 72,000 homebuilding lots, ensuring ample land supply for future growth.
6.3 years supply
Land Availability
Maintains a land supply of approximately 6.3 years, supporting long-term development plans.
- With roots stretching over a century and formed in 2007 from the merger of Taylor Woodrow and Morrison Homes.
- Headquartered in Scottsdale, AZ, building in 20 markets across 12 U.S. states.
- Offers a portfolio of first-time, move-up, luxury, and resort-lifestyle communities under brands like Taylor Morrison, Esplanade, and Yardly.
- Introduced TM LiveWell, featuring standard healthy-home elements such as air and water filtration and low-VOC finishes.
- Early adoption of digital design-and-purchase tools allows buyers to visualize and customize homes online.
- Ranked America’s Most Trusted® Home Builder for ten consecutive years and included in the Fortune 500 list since 2021.
- Led by Sheryl Palmer, the only female CEO among publicly traded U.S. homebuilders.
- Strive to create exceptional experiences for customers, team members, and shareholders.
- Passionate about delivering a superior customer experience.
- Driven by integrity, accountability, and teamwork.
- Embrace change and continuously seek innovation.
- Foster a culture of respect, trust, and open communication.
- Support communities and make a positive impact.
2040
Net Zero Target
Aims to achieve net zero carbon emissions by this year.
- Building energy-efficient homes with sustainable materials.
- Integrated water and energy conservation measures in homes.
- Incorporates solar and energy-efficient solutions in home designs.
- Member of the U.S. Green Building Council (USGBC) following LEED guidelines for sustainability.
- This organization is committed to fostering a diverse and inclusive workplace.
- They aim to increase the representation of women in leadership roles.
- The company promotes gender equality and supports the advancement of women in the workplace.
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