Kablio AI
AI Turbo Recruiter
Want to hear how I work? Hit play.Find roles with Kablio AI to help build and power the world.Kablio AI helps you secure roles in construction, clean energy, facilities management, engineering, architecture, sustainability, environment and other physical world sectors.
Get hired, get rewarded!
Land a job through Kablio and earn a 5% salary bonus.
Exclusive benefits
5%Bonus
TechOps Generalist - Octopus Energy Services
Octopus Energy
Provide technical support and drive process improvements for Octopus Energy Services.
1d ago
Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
London, England, United Kingdom
Office Full-Time
Company Size
3,200 Employees
Service Specialisms
Retail energy supply
Business energy supply
Energy services
Electric vehicle services
Energy generation
Heating services
Energy software services
Sector Specialisms
Residential
Commercial
Energy
Renewable Energy
Wind
Solar
Hydropower
Smart Homes
Role
What you would be doing
troubleshooting
project management
self‑service
infrastructure monitoring
automation
security collaboration
- Troubleshoot and fix a wide range of technical issues, from laptop faults and network issues, to automated account provisioning failures and SSO problems
- Lead and manage complex technical projects with multiple stakeholders from around the business
- Empower our people to help themselves by designing and building self-service solutions
- Provide delightful day-to-day technical support to all areas of the business, to ensure our incredible employees are able to do their job as efficiently as possible. Their problems are our problems
- Monitor and maintain all the tech in our offices around the world - networks, meeting rooms, printers, digital signage, CCTV, door access control
- Continually find opportunities to automate our processes and improve the user experience
- Collaborate closely with our Security team to ensure we strike the right balance between security, productivity and user experience
What you bring
okta
microsoft entra
scim
cisco meraki
oauth
scripting
- Experience leading on a range of technical projects across various technologies and platforms
- Understanding of identity provisioning technologies such as SCIM
- To be comfortable with a huge amount of ambiguity and spinning a lot of plates all at the same time
- Lots of experience with onboarding people and helping with technical support during employee ramp-up.
- Experience working with multiple teams and managing multiple stakeholders
- Experience with Identity & Access Management systems like Okta or Microsoft Entra
- An ability to explain technical concepts to non-technical people
- A deep understanding of Windows, macOS, iOS and Android. Troubleshooting should be natural and enjoyable for you
- Experience managing and deploying applications to macOS, Windows, iOS and Android devices
- macOS and Windows MDM migration
- Experience of designing and installing office networks - we use Cisco Meraki
- Experience administering and troubleshooting Single Sign-On (SSO) technologies such as OAuth, OIDC and SAML
- Experience with scripting, using APIs and automating mundane, error-prone repetitive tasks
- Lots of experience supporting mobile device deployments, including MDMs for both Android & iOS.
- As part of your role supporting Octopus Energy Services specifically, you’ll need…
Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic!
- Visit our UK perks hub - Octopus Employee Benefits
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
People also searched
Technical Coordinator Jobs in Ealing United KingdomSystems Administrator Jobs in Ealing United KingdomTechnical Admin Jobs in Ealing United KingdomIT Admin Jobs in Ealing United KingdomIT Support Jobs in Ealing United KingdomIT Operations Jobs in Ealing United KingdomTechnical Manager Jobs in Ealing United KingdomIT Consultant Jobs in Ealing United Kingdom
Company
Overview
- Founded with a mission to disrupt the energy sector with clean and affordable solutions.
- Revolutionized the way consumers access renewable energy by making it easier and cheaper to switch to green energy.
- A leader in the UK’s transition to renewable energy, specializing in solar, wind, and other clean technologies.
- Through innovative technology and a customer-first approach, the company scales up energy solutions for homes and businesses.
- Operates in multiple countries, providing both residential and commercial clients with green power and smart energy services.
- Created a cutting-edge energy platform, Octopus Energy Power, that optimizes energy use and reduces costs.
- Focuses on using technology to simplify energy management and reduce carbon footprints for consumers worldwide.
- In addition to supplying energy, Octopus invests heavily in infrastructure to drive the future of energy generation and storage.
- Has an impressive portfolio of projects that span across solar and wind farms, creating a large impact on the renewable energy landscape.
- Known for a commitment to reducing reliance on fossil fuels while maintaining reliable and cost-effective energy solutions.
- Be humble and stay curious. Let go of ego. Seek to learn, always.
- Level up the team. Invest in others. Celebrate wins. Share the credit.
- Communicate directly, and with anyone. Be clear, candid, and kind—regardless of title.
- Aim for the greater good. Act in service of the team, the company, and our mission.
- Make it happen. Take ownership. Be resourceful. Deliver.
- Listening to our customers, over following market trends.
- Helping each other, over being efficient individual contributors.
- Doing the right thing by our customers & team, over short‑term gain.
- Doing a smaller number of things at high quality, over trying to do everything or arbitrary deadlines.
- A bias for action, over risk aversion, or the pursuit of the perfect plan.
- Encouraging straight‑forward, honest and transparent communication.
- Nurturing a culture of autonomy, empowerment and trust.
8,300 Employees
Global Workforce
Approximately 8,300 employees across the globe.
50% Female
Gender Representation
Approximately 50% of global staff identify as female, with 45% representation in tech roles, according to third-party data sources.
100% Remote
Field Roles
All field roles are available for remote work.
- Equal-opportunity employer; hire, promote and treat people based on merits and abilities.
- Engagement platforms: internal via Officevibe and external via Glassdoor.
- All permanent staff own shares or share options.
- Flexible working arrangements including remote work and hybrid models.
- 'Family Dinner' weekly global meetings with CEO and staff for open Q&A.
Kablio AIIf you're someone who helps build and power the world (or dreams to), Kablio AI is your pocket-sized recruiter that gets you hired.
Copyright © 2025 Kablio