Facilitates customer relationships to ensure timely resolution of customer issues
Researches, and documents detailed understanding of customer business and organizational landscape on select accounts
Provides updates on all active accounts and reports on activities and progress on a weekly basis
Drives proactive campaigns to build the sales pipeline, uses specialized knowledge and skills to prospect and qualify opportunities
Establish a professional, working, and consultative, relationship with the key stakeholders in assigned accounts/prospects, by developing a basic understanding of the unique business needs of the customer within their industry
Conducts quarterly business reviews with customers to identify and develop new selling opportunities
Provides accurate market information and forecasts
Collaborate with cross functional and with the extended sales team to build the vertical / account-based strategy to increase mind and wallet share
Develops a deep understanding of, and effectively articulates, the Equinix Platform offerings and value propositions in the market
Delivers pitch in partnership with SE/SAs and tailors pitch to customer needs
Actively monitors and maintains status of opportunities in SFDC, following the principles of forecasting
Improves value-driven relationships with all key persons in your patch that can help in long-term business development and retention, thereby maximizing the revenue potential
Leverages internal resources to understand customers contractual obligations around notice periods, renew terms, Equinix exposure
Facilitates customer contract renewals and negotiations to protect revenue
Develops mechanism to track competitor landscape and build strategy to make in-roads
Consistently achieves quarterly role metrics for booking and pipeline generation activities.
Facilitates commercial offer and contract negotiations in partnership with Sales Management, leveraging internal resources as needed to obtain best commercial terms possible
Actively plans and prospects into accounts via outreach, Discovery calls and opens initially qualified opportunities and delivers Platform Equinix Elevator pitch
Sells full suite of Equinix offerings to include global footprint
Prioritizes list of accounts/prospects for short and long-term pursuit to achieve assigned sales objectives for assigned territory/account patch
Coordinates sales approach with the extended sales team (Sales Engineers, Solutions Architect, Digital Sales Specialist, SSA, Commercial Solutions, Sales Operations, Customer Care, etc.) and external partners (Reseller, Strategic Alliance, etc.), targeting to improve sales velocity and sales pipeline growth
Leverages network of peer representatives in strategic alliance and reseller partners to map and penetrate accounts
Use value-added selling skills to propose additional products, services, solutions which will contribute to customer's business
Develops account plans focused on maintaining/growing accounts
Develops mechanism to track competitor landscape and build strategy to increase mind and wallet share in assigned territory / account patch
Contributes to building a pipeline by generating leads and referrals from prospect accounts and building on existing business within the account
Plans, builds, and maintains relationships with key stakeholders in assigned accounts/prospects
Leverages external partners to drive solution development in new areas/prospects
Brainstorm, research, and evaluate vertical industry segments for digital transformation, IT transformation, Hybrid multi-Cloud, AI/Machine Learning business use cases and typical customer pain points
Applies specialized technical product/service/solution knowledge to assess customers business and identify opportunities to maximize Equinix mind and wallet share in the account
Identifies customer’s business needs, challenges, and technical requirements to match to Equinix solutions in partnership with SEs/SAs
Identifies at risk accounts, expiring contracts and potential churn to proactively addresses high risk customers leveraging internal resources and external partners
Requirements
7+ years
engineering degree
challenger sales
equinix
revenue achievement
technical selling
Demonstrates hunter mentality to actively pursue solution opportunities in acquisition and development accounts, and to pursue new business
Experience with the Challenger Sales Methodology and/or Outcome Based Selling significant plus
Good prioritization skills to focus on the key prospecting targets
Strong concept and solution selling expertise to CIO, CTO/CDOs
Demonstrates consistent intra-region selling and occasional cross region exports
Capable of engaging in both technical and business conversations at multiple levels of the organization, including with C and VP level people in Data Center, Digital transformation AI/GenAI, Sustainability etc
7+ years' experience of building strong multimillion-dollar business with large SI, OEMs, Cloud / SaaS Service providers, Data center operators, Carriers
Proven track record of quota, new logo and revenue achievement
Exposure and strong business relationship with key decision makers from Manufacturing, Pharmaceuticals, Unicorn – FinTech, HealthTech, E-Comm, etc
Proven proficiency of Equinix product set and solutions
Possesses the ability to independently articulate the technical solution and the commercial benefits to the customer
Previous experience in Sales Development, Business Development or equivalent role with Large Enterprises - BFSI, Manufacturing, Pharmaceuticals promoting IT Infra, Data Center services, SaaS, Cloud, AI/ML, Data Science, or related products
Understands commercial levers and partners with sales leadership, commercial solutions, and P&L to recommend deal structure
Bachelor's Degree - Engineering plus Full time Management Degree required
Demonstrated prior success in pipeline and lead generation through prospecting customers to ensure long-term success
Willingness to take ownership and execute with a positive, can-do, self-starter mentality in a highly collaborative atmosphere
Genuine desire to work to make a difference in a fast space, dynamic organization to create meaningful business and partnerships
Understands the role of each persona and how the company's solutions differentially address specific vertical industry challenges as well as their cross-segment capabilities
Should have ability connect and present solutions to CXO's of large enterprises