Warranty Manager

Description

This position will provide management oversight for the company’s warranty processes. They will validate and process warranty claims, coordinating with employees from other divisions, coordinate with subcontractors and manage the use of materials and equipment. They will also ensure that all specifications are being followed, work is proceeding with quality and in a timely manner.

• Perform contract reviews with a focus on warranty.
• Work with other departments, as applicable, to address warranty claims.
• Implement corporate quality control programs on remedial work.
• Schedule remedial work in logical steps and budget time required to perform work efficiently.
• Perform warranty data evaluations to identify trends.
• Develop and implement warranty processes and procedures.
• Prepare and submit budget estimates and progress cost tracking reports.
• Evaluate warranty claims and process accordingly.
• Monitoring -- Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
• Management of Material Resources -- Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.

Requirements

Are you a detail-oriented leader with a knack for problem-solving? Do you thrive in fast-paced environments where quality, efficiency, and customer satisfaction are top priorities? Gridworks is looking for a Warranty Manager to oversee our warranty processes, manage remedial work, and ensure top-notch service in the renewable energy sector. If you have experience in management, contract evaluation, and quality control and you're ready to take on a crucial role in a growing industry-we want to hear from you!

• Highly organized, completes tasks with a high level of detail, accuracy and timeliness.
• Public Safety and Security -- Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
• Customer and Personal Service -- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• 2-Years of warranty management specific management
• Engineering and Technology -- Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various construction means and methods.
• Demonstrated ability to make critical decisions under pressure.
• Administration and Management -- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
• Ability to take on a wide range of tasks and be able to manage changing priorities and parameters as they develop.
• 5-years of management experience.
• Leadership in valuing safety as a core deliverable for all warranty or warranty related work.
• Problem Solving
• Computer Skills – Knowledge using Microsoft Word, Excel, and other related construction software.
• Mathematics -- Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
• Strong experience in communication, negotiation and relationship building skills.
• Experience analyzing legal documents and identifying potential risks, scope of work and compliance requirements with a specific focus on warranty.
• Contract evaluation experience specific to the construction industry.
• Ability to clearly identify issues and evaluate potential solutions while implementing creative and innovative strategies.
• Ability to establish goals, set priorities and allocate appropriate time to tasks. Schedule activities and effectively communicate with various team members.
• 2-years of management experience.
• Mechanical -- Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
• Contract Evaluation – Experience analyzing legal documents and identifying potential risks, scope of work and compliance requirements.
• People management skills

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance