Director of Training

Description

• Communicate our training strategies with enthusiasm, and consistently advise management on training matters.
• Continuously assess training needs through rigorous analysis and feedback channels.
• Champion the Roots of Service program throughout the properties, reinforcing our commitment to exceptional service.
• Create and deliver engaging, cutting-edge training modules and programs.
• Conduct training audits and provide recommendations for ongoing improvements.
• Educate new team members on our training tools, equipping them with strategies for continuous improvement.
• Proactively research and collaborate with external training resources to infuse fresh perspectives and expertise into our programs.
• Facilitate strategic planning sessions, ensuring alignment with company goals and objectives.
• Conduct engaging new hire orientations that inspire new team members from day one.

Requirements

• Clear understanding of the Forbes 5-star standards (previously 5-star certified)
• Ability to command the room with executive presence.
• Experience leading Training & Development in a large, luxury resort or hotel.
• Excellent communication, interpersonal, and presentation skills.
• Experience in Instructional Design a plus.
• Bilingual in English and Spanish.
• TIPS certified.
• Computer literate with the ability to learn HRIS systems.

Benefits

• Complimentary room nights at CoralTree Hospitality managed properties
• Participation in a 401(k) plan with a company match
• Paid time off/sick time
• Group medical, dental, vision, life, and disability benefits
• An employee assistance program
• Complimentary team member meals
• Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement

Training + Development

Interview process

Visa Sponsorship

Security clearance