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Technical Account Manager
Jll
Experienced Maintenance Electrician responsible for leading the engineering team in delivering MEP activities and ensuring compliance with statutory regulations across multiple sites on the Lambeth Council contract.
16d ago
£80,000
Experienced (8-12 years), Expert & Leadership (13+ years), Intermediate (4-7 years)
Full Time
Nottinghamshire, England, United Kingdom
Onsite
Company Size
102,000 Employees
Service Specialisms
Construction services
Project Management
Consulting
Engineering
Architecture
Property Development
Design
Technical Services
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Water Resources
Heavy Civil
Role
What you would be doing
financial performance
sla compliance
mep emergency
mep vendors management
risk management
competency review
- Ownership of the financial performance of the account including the development of opportunities relating to projects.
- Ensure the team and Specialist Vendors comply with the contractual service level agreements (SLA’s).
- Active participation in the site escalation process, including on-call and support in the event of MEP emergency response requirements.
- Provide leadership of the engineering team, in delivering all contractually required outcomes including MEP Specialist Vendors.
- First Line Management of escalation of Specialist Vendor performance issues.
- Ownership of engineering risk register and report on critical systems availability/asset reliability.
- Review of engineering competency, skills gaps and future training, ensure contract is staffed by competent teams, ensuring post holders are fully competent and that effective succession planning arrangements are in place.
- Completing the Monthly and Quarterly Engineering Reports ensuring that significant events or activities are noted. (Including MEP Asset Reliability Reports)
- Compilation of critical incident & near miss reporting and after-action reviews for any critical incident.
- Ensure all MEP planned/corrective/reactive maintenance is undertaken in line with requirements of OEM/SFG20 as a minimum.
- Take a leading role in the operation of the CMMS system, ensuring that MEP PPM, Reactive and Corrective Work Orders are accurately completed. Monitoring progress and managing the team performance to ensure compliance with expected outputs.
- Ensure all technical / legislative updates are effectively communicated and implemented by the engineering team
- Working closely with the engineering team you should ensure that for Specialist Vendors visits have been prepared and approved inline with Specialist Vendor X-Plans/Corrigo Schedules. All critical works will have Change Management approval prior to works.
- Ensure all critical equipment operational issues are brought to the Customers attention immediately and provide all relevant reports with recommendations
- The management control of all activities relating to the technical and efficient operation of the installed building systems including all MEP assets and compliance with statutory regulations.
- Attend weekly operations meetings, and other client meetings as requested, in conjunction with Monthly & Quarterly Report Meetings.
- Operate all systems within the facility in a competent, effective and efficient manner (including HV/LV Switching Operations). Making recommendations for improvement and providing concise technical reports when required.
What you bring
hnc/hnd
18th edition
hv/lv auth
iosh
leadership
communication
- Advanced communication skills with a full understanding of customer needs & expectations
- Integrity, honesty and punctuality is also expected
- Minimum of 5 years relevant experience in Critical Environments such as Banking HQ and Data Centres or Similar
- Electrical/Mechanical Engineering HNC or HND (Successfully completed apprenticeship in either)
- 18th Edition IEE: Wiring and Installation.
- HV/LV Authorised Person (Or the ability to attend the training required to obtain sign off by AE)
- Individuals who can demonstrate commitment and previous experience; but not meet all the required technical qualifications may be considered subject to Operations Directors approval.
- Have excellent IT and report writing skills.
- Demonstrate a willingness to attend on and off-site training for MEP assets, this may require nights away from home due to the nature of the specialist training such as HV/LV Authorised Person Training
- Excellent communication skills and the ability to deal with all levels of staff/management/customers.
- C&G Pts. 1 & 2, equivalent or exceeds.
- IOSH Managing Safely (Or NEBOSH equivalent)
- Ability to work under pressure whilst remaining calm, clear thinking and able to deliver the required services to the client within given time constraints.
- Enthusiasm & Proactive in achieving the highest standard of operation.
- Ability to lead, motivate and direct a small team of engineers and supervisors. Completed ILM3/5 or similar.
- A smart presentable professional appearance
- Ability to comprehend and act upon both verbal and written instructions
- Ownership of statutory compliance (Logbooks) and Integral/JLL Global and Regional Compliance Standards.
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- criminal record check may be required
People also searched
Company
Overview
$20+ billion revenue
Annual Revenue
JLL generated over $20 billion in revenue in 2021, demonstrating strong financial performance.
- Founded over 200 years ago, JLL has become a global leader in real estate services and investment management.
- With a presence in over 80 countries, JLL offers a wide range of services, including property management, advisory, and capital markets.
- JLL manages iconic properties like the Shard in London and works with Fortune 500 companies to optimize real estate portfolios.
- The company is known for its innovative solutions in real estate technology and sustainability.
- Typical projects include large-scale urban developments, corporate relocations, and infrastructure advisory.
- JLL has pioneered the integration of data-driven insights into real estate decision-making.
- The company’s expertise spans across diverse sectors, such as residential, commercial, industrial, and infrastructure.
- Notable for its long-standing history, JLL continues to shape the global real estate landscape.
- Integrity, teamwork and ethics in all of our actions
- Respect for people, their contributions and personal growth
- Customer-driven focus with a commitment to excellence
- Commitment to sustainability and the environment
- Innovation and creativity in everything we do
- Building strong relationships and trust with our clients, partners, and communities
Net Zero 2040
Carbon Target
Aiming to achieve net zero carbon emissions by 2040 through comprehensive sustainability strategies.
50% by 2030
Emission Goal
Reducing carbon emissions from managed buildings by 50% by 2030.
10% by 2025
Water Efficiency
Aiming for a 10% reduction in water usage per square foot by 2025.
100% Renewable
Energy Source
Targeting 100% of energy from renewable sources for managed properties by 2030.
- Implementing green building certifications for managed properties, such as LEED and BREEAM
- Assisting clients in reducing their carbon footprint by optimizing building operations and energy use
40% Gender Representation
Target for Senior Leadership
Aim to achieve 40% gender representation in senior leadership roles by 2025.
35% Women in Workforce
Global Workforce Composition
Currently, women make up 35% of the global workforce, with efforts focused on increasing their presence in leadership.
- Dedicated programs for advancing women’s leadership and mentorship.
- Partnerships with external organizations to promote gender equality in real estate.
- Ongoing efforts to foster an inclusive work environment for employees of all backgrounds.
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