Description

The position involves performing inspections and testing, responding to scheduled and emergency service requests, troubleshooting and repairing system equipment, and programming fire alarm and other low‑voltage systems. Employees must resolve problems through research, communicate effectively with contractors, building owners, and management, read and interpret technical documents, assist customers on site, and complete all required paperwork while maintaining necessary licenses and certifications.

• Inspectors shall perform all inspections, testing and some repair tasks on fire alarm systems.
• Service technicians shall respond to scheduled and emergency service requests and perform in-depth troubleshooting, repair and/or replacement of system equipment.
• Frequently resolve problems through research of multiple alternatives.
• Read and interpret blueprints, diagrams, submittals, specifications, software/systems programs, schematics, and operational product manuals.
• Assist customers on site with all questions and concerns in a timely and professional manner.
• Effectively communicate project status to management.
• Complete all appropriate company paperwork as required.

Requirements

We are seeking skilled Fire Alarm Service Technicians and Inspectors to join our team. In this role you will need to be familiar with inspecting, testing, servicing, troubleshooting, and repairing fire alarm systems.

Candidates must hold a valid Texas Fire Alarm License (FAL) and an active FAL certification, possess a clean driver’s license and driving record, and meet background requirements. They should be proficient with industry equipment and MS Office, demonstrate excellent communication skills, maintain reliable attendance, and have at least three years of experience in the fire alarm/low‑voltage industry.

Physical demands include working at heights up to 60 feet on ladders, scaffolding, or high‑lift equipment, navigating ducts, crawl spaces, and ceilings, and performing labor such as carrying tools and lifting up to 75 lb.

• Service Technicians will have the ability to program fire alarm systems or have experience with programming low voltage systems including fire alarm, nurse call, access control, security, or CCTV.
• Communicate and effectively interact with other contractors and building owners.
• Industry related FAL (Texas Fire Alarm License) is required.
• Experience with the following manufacturers: Edwards/EST, Kidde, Notifier, FireLite, Bosch, Silent Knight, DSC, Telguard, and Gamewell/FCI is preferred.
• Active Texas Fire Alarm Technician (FAL) Certification is required.
• Valid driver's license with a clean driving record.
• Applicants must meet requirements in relation to background and driving record.
• Must be proficient in the use and application of industry related equipment including MS Office.
• Must have excellent communications skills, using tact and diplomacy when dealing with customers.
• Regular, reliable, predictable attendance.
• Minimum of 3 years of experience in the Fire Alarm/Low Voltage industry.
• Able to work in unusual and sometimes difficult positions such as climbing a ladder, scaffolding and high lift equipment up to 60 feet, working within ducts, crawl spaces, above ceilings, etc.
• Capable of performing physical labor to include carrying and moving equipment and tools as required and lifting to 75lbs.

Benefits

The company offers unlimited growth opportunities, a comprehensive benefits package with 401(k) matching, paid holidays and PTO that increase with tenure, reduced‑cost medical, dental, and vision coverage, a flexible spending account, short‑term disability, life and AD&D insurance, critical illness and accident coverage, weekly paychecks, employee appreciation events, an assistance program with extensive counseling services, and pet insurance options.

The position pays between $25.00 and $40.00 per hour.

Training + Development

Interview process

Visa Sponsorship

Security clearance