Account Manager - Phoenix

Description

• Provide feedback to Sales Managers weekly for customer issues/ improvements required to meet our customer service commitment
• Build Task Pipeline
• Log all Daily Activities that are critical to “Build” of the territory. Key Conversations with Accounts, emails, tasks, Phone Calls
• Discuss (verbally) upcoming releases weekly with Project Manager who is assigned the territory. Project Managers should in-turn provide current project in production updates to and discuss corresponding issues/wins
• Participate in Armorock Committee’s that allow for Sales Managers to be engrained in the business.
• Problem-Solving: Develops innovative solutions to develop new Accounts
• Technologically Savvy: Utilizes data tools and software for operational analysis.
• Detail Oriented: Ensures accuracy and thoroughness in analysis and reporting.
• Build and Maintain Account Pages for: Municipalities/Water Authorities, Engineering Firms, Contractors. Each should list Key personnel with
• Participate and add Value in Organizations Weekly Meeting
• Provide Sales Manager support at trade shows, customer visits, job site visits as needed. This is a secondary service and should not take away from the key responsibility of providing immediate service to our customers.
• Manage Opportunity Pipeline: Status update, Conversations, etc.
• Participate (minimum one per week) in the Operations Daily Huddle for Plants that produce their product. Allows for account managers to understand
• Project Management: Organizes and executes tasks efficiently to meet objectives.
• Provide Quarterly Updates to Armorock Management on “improvements” needed to improve the customer experience.

Requirements

• Strong organizational skills and attention to detail.
• Knowledge of ASTM standards and specifications relevant to wastewater structures preferred.
• Communication: Effectively conveys insights and recommendations to stakeholders.
• Sitting: Must be able to remain sitting at for 50% of the time.
• Analytical Thinking: Uses data to identify problems, trends, and solutions.
• Proficiency in Microsoft Excel, Google Suite, and CRM systems
• Proficient in reading and interpreting engineering drawings and specifications.
• Strategic Thinker: Understands long-term business goals and aligns work accordingly.
• Lifting: No major lifting required
• Excellent written and verbal communication and negotiation skills.
• Education: Bachelor’s degree in related subject matter is preferred but not required
• Familiarity with AutoCAD or similar design software is a plus.
• Ability to work independently and manage multiple projects simultaneously.
• Strong analytical and critical thinking abilities.

Benefits

• Paid parental leave (maternity & paternity)
• 401(k) with company matching
• Generous PTO, plus additional sick days
• Comprehensive medical, dental, and vision insurance with low employee contributions
• Competitive salary with performance-based bonuses

Training + Development

Interview process

Visa Sponsorship

Security clearance